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False Alarms
Glass Break Detector False Alarms
It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity. Troubleshooting False Alarms Make sure the sensor is…
updated
1 yr ago
1,382
Glass Break Detector
Door/Window Sensor Tampering
Most alarm equipment has a built-in tamper switch to deter unauthorized interference. When the panel reports a tamper trouble condition it usually means the mounting plate and the sensor case are…
updated
3 wk ago
4
replies
6,880
2
Last reply
Jasmine Petit
2 yrs ago
Door/Window Sensors
Flood + Freeze Sensor Not Triggering
Troubleshooting Steps If you feel a sensor is not properly triggering we recommend testing the sensor. Note that if the sensor is not learned into the system,…
updated
3 wk ago
515
Flood Sensor
Motion Detector Not Triggering
Troubleshooting Steps If you feel your sensor is not properly triggering we recommend testing the sensor. Your motion detector will only trigger every 3 minutes unless you are using the tamper button…
updated
3 wk ago
2
replies
3,654
1
Last reply
Admin2
Cove Employee
3 yrs ago
Motion Detector
Glass Break Detector Not Triggering
Troubleshooting Steps If you feel a sensor is not properly triggering we recommend testing the sensor. Note that if the sensor is not learned into the system,…
updated
3 wk ago
1
reply
1,576
1
Last reply
Admin2
Cove Employee
3 yrs ago
Glass Break Detector
Smoke/Heat/Freeze Detector Not Triggering
Troubleshooting Steps If you feel a sensor is not properly triggering we recommend testing the sensor. Note that if the sensor is not learned into the system,…
updated
3 wk ago
853
Legacy Sensors
Door/Window Sensor Not Triggering
Troubleshooting Steps If you feel a sensor is not properly triggering we recommend testing the sensor. Note that if the sensor is not learned into the panel it will not register on the panel when you…
updated
2 mths ago
2,992
Door/Window Sensors
Medical Button Not Triggering
Troubleshooting Steps If you feel a sensor is not properly triggering we recommend testing the sensor. Note that if the sensor is not learned into the panel it will not register on the panel when you…
updated
3 wk ago
487
Medical Button
How Can I Prevent False Alarms?
What is a false alarm? A false alarm, also called a nuisance alarm, is an erroneous report of an emergency, bringing emergency services to a place where they are not needed.…
updated
1 yr ago
3,082
False Alarms
Carbon Monoxide Detector Not Triggering
Troubleshooting Steps If you feel a sensor is not properly triggering we recommend testing the sensor. Note that if the sensor is not learned into the system,…
updated
3 wk ago
498
1
Carbon Monoxide Detector
Door/Window Sensor not Responding
This article will help assist you to troubleshoot your door or window sensor when it is not responding. Verify the magnet alignment/gap size is less than 1 inch If the spacing is good,…
updated
2 mths ago
3,024
2
Door/Window Sensors
Motion Detector Sensitivity
By default and under proper circumstances, Motion detectors will not detect a body under 30 lbs. Adjusting Settings for Pets To change the setting: Open the back of the Motion detector Remove the PET…
updated
3 mths ago
3,913
4
Motion Detector
Motion Detector Tampering
The Motion Detector has a built-in tamper switch to deter unauthorized interference. When the panel reports a tamper trouble condition it usually means the mounting plate and the sensor are loose or…
updated
1 mth ago
8,952
6
Motion Detector
Door/Window Sensor False Alarms
It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity. Troubleshooting False Alarms Verify that the sensor…
updated
2 yrs ago
1,483
Door/Window Sensors
Glass Break Detector Tampering
Most alarm equipment has a built-in tamper switch to deter unauthorized interference. When the panel reports a tamper trouble condition it usually means the mounting plate and the sensor are loose or…
updated
3 wk ago
743
Glass Break Detector
Flood + Freeze Sensor Tampering
The Flood/Freeze sensor has a tamper button on the bottom side of the sensor that will send a tamper signal when pressed. Most alarm equipment has a built-in tamper switch to deter unauthorized…
updated
3 wk ago
446
Flood Sensor
Flood + Freeze Sensor False Alarms
It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity. Troubleshooting False Alarms Make sure the sensor was…
updated
3 wk ago
681
Flood Sensor
Motion Detector False Alarms
It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity. Troubleshooting False Alarms Check the sensitivity…
updated
2 yrs ago
2,351
1
Motion Detector
Smoke/Heat/Freeze Detector Tampering
Most alarm equipment has a built-in Tamper switch to deter unauthorized interference. When the panel reports a tamper trouble condition it usually means the mounting plate and the sensor are loose or…
updated
3 wk ago
1
reply
2,001
3
Last reply
Jennifer Dorius
Cove Employee
3 yrs ago
Legacy Sensors
Smoke/Heat/Freeze False Alarms
It is important to test and maintain all system sensors regularly. A low battery or abnormal damage to the sensor can cause irregular activity. Troubleshooting False Alarms Make sure the detector is…
updated
3 wk ago
1,931
Legacy Sensors
Carbon Monoxide Detector Tampering
Most alarm equipment has a built-in Tamper switch to deter unauthorized interference. When the panel reports a tamper trouble condition it usually means the mounting plate and the sensor are loose or…
updated
3 wk ago
1
reply
943
Last reply
briyan
2 yrs ago
Carbon Monoxide Detector
Carbon Monoxide Detector False Alarms
It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity. Troubleshooting False Alarms Make sure the detector is…
updated
2 yrs ago
1,084
1
Carbon Monoxide Detector
Medical Button False Alarms
It is important to regularly test and maintain all system sensors and medical buttons. A low battery or abnormal damage to the button can cause irregular activity.…
updated
2 yrs ago
424
1
Medical Button
Alarm Event - System Tampered
This possible False Alarm Event occurs when a sensor is not securely mounted in position or has fallen from its install location. For example, you have to arm your system before leaving for the day.…
updated
2 mths ago
3
replies
1,885
2
Last reply
Admin2
Cove Employee
3 yrs ago
Alarm Events
Alarm Event - Tamper System Unarmed
This possible False Alarm Event occurs when a sensor is not securely mounted in its position or has fallen from its install location. You are home, your system is Unarmed,…
updated
2 mths ago
2
replies
3,274
4
Last reply
Admin2
Cove Employee
2 yrs ago
Alarm Events
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