Preferences and Settings

Enabling Fire Alarm Verification will require the smoke detector to be triggered twice within two minutes, or remain triggered for 30 seconds. By default this setting is turned off, this can be adjusted in the individual sensor settings. Step By Step Instructions Tap "Settings" (On the top right-hand corner of your panel) Enter your Master Code Select "Sensors" Select "Smoke" Select "Smoke/Heat/Freeze" Select "Edit" Select the "Fire Alarm Verification" toggle to "On"…

Hello, Welcome to Cove! We are excited to partner with you to protect your home and family. Since you are new to our family, we want to give you the tools needed to understand your panel display and LED lights status. The sections below will break down your screen display into four sections: Panel Power Cellular Communication Alarm Status Emergency Call Status You will notice a Message Inbox on your display, it will flash with a Red Number to notify that you a new message has been received. You also have the option to silence your panel as it is arming. This feature will double the amount of time that you have to exit your home and you will no longer hear the beeping counting down. Panel Power Your Panel must be plugged in at all times. If your panel is unplugged, your panel will state "Panel AC Power Failure". This means that your panel is no longer receiving power from the outlet and is running on the backup battery. Backup Battery The panel's backup battery, when fully charged, can last for up to 24-hours after the power supply from the outlet has gone out. Your panel will indicate your battery status at that time; if your panel states low battery, please plug your panel into a power source as soon as you are able. Cellular Communication Our two-way voice communication through our panel is powered by AT&T. Our panel has a SIM card inside, however, the panel differs from a regular cell phone because it can only run off of an AT&T tower. Unlike your cell phone, the panel cannot use another service provider tower, such as Verizon. When your panel is no longer communicating with the cell tower, a Red X will display over the cell bars and your panel will state "Panel Communication Failure". Alarm Status The LED lights behind your home a call button will change depending on the status of your alarm. The only time the LED lights will not display is when the panel is no longer plugged into an outlet or you have turned off the lights in the settings.…

This panel can be wall-mounted or desk/table/countertop mounted. Selecting "Table" as the panel location will disable the panel tamper feature for wall mounting situations. Step by Step Instructions To change Your Panel Location Settings follow these steps: Tap "Settings" (On the top right-hand corner of your panel) Enter in your four-digit master code Select "System" Select "System Info" Select the panel install location "Wall/Table" option that corresponds to your actual panel location.…

By default, when your system is armed in stay mode your Motion Detectors are not active. This allows movement inside the home without triggering an alarm. This setting can be customized for each individual Motion Detector. Cases, where this setting could be changed, involve a room or basement that is rarely occupied. How to Activate To change Stay Mode settings for a Motion Detector: Enter your "Settings" on the top right corner of your touchscreen Enter your "four-digit Master Code" Click "Sensors" Click "Motion Sensor" Select "Edit" next to the specific Motion Detector you wish to modify Select "On" next to Active in Stay…

The Hostage Passcode is used in the event of a hostage situation. If the system is in an unarmed state (also during armed states) the Hostage Passcode can be entered to access your settings to silently send a duress signal to the monitoring center. This code also disarms the system which serves to pacify the intruder. Never test your system using this code, as there is no way to cancel the dispatch of emergency services once it has been entered! How to Create/Update Hostage Passcode Tap "Settings" (On the top right-hand corner of your panel) Enter in your four-digit master code Select "User Passcodes" Select "Create" Enter your desired four-digit hostage passcode (you will be asked to verify this code again for accuracy)…

Secure Arming is used to prevent unauthorized arming of the alarm system by requiring a valid user code beforehand. This option is typically used by customers with teenagers, who want to know when they are getting home from school or activities. Activate Secure Arming Tap "Settings" (On the top right-hand corner of your panel) Enter in your four-digit master code Select "User Passcodes" Activate/deactivate Secure Arming by selecting "On" or "Off." When Secure Arming is on, no one can arm your system without knowing a user passcode…

The Master Code is the four-digit code you created while setting up your Cove system. This Passcode is used to access your panel system settings and arm/disarm your system. Change Master Code Tap "Settings" (On the top right-hand corner of your panel) Enter in your four-digit master code Select "User Passcodes" Select "Reset" on the Master Passcode option Enter your new 4-digit passcode…

Adding, resetting, or removing user passcodes allows you to modify any current or future user passcodes. The Cove Touch panel allows up to 20 user passcodes. You can remove any current user passcodes in your system. Manage User Passcodes Tap "Settings" (On the top right-hand corner of your panel) Enter in your four-digit master code Select "User Passcodes" You can navigate this page to add, reset or remove User Passcodes.…

Understanding the Panel Display and the Panel Display Options Screen Brightness increases/decreases the brightness of the Cove Touch panel screen display. The Display Timeout is the duration of time required without touch feedback before the screen automatically turns off. This feature reduces energy consumption. The Clean Screen option disables the Cove Touch screen for 30 seconds so you can clean your screen. We recommend using a damp, lint-free, scratch-resistant cloth. Never use cleaning solvent to clean the Cove Touch screen. The Home and Emergency Call buttons will still function during the screen cleaning process. The LED Buttons can be turned on or off. Most customers prefer having the LED lights on, as they provide important panel status information. How to Change Your Display Options Tap "Settings" (On the top right-hand corner of your panel) Enter in your four-digit master code Select "Display" Navigate this screen to increase/decrease screen brightness and display timeout, clean your screen, or turn the LED buttons on or off.…

We designed this panel with you in mind. It has everything you love about security and the ability to modify everything you don't. You can increase/decrease the Panel Volume (or turn it on or off) You can turn on/off your Chime Sound/Door Noise (or turn it on or off for all sensors) You can increase/decrease the Touch Screen Volume (or turn it on or off) You can turn on/off Voice Sound for (all sensors) You can change Male/Female Voice Sound to either a male voice or a female voice You can Test your Siren from this page to make sure it is working properly. Changing Panel Sound Preferences Tap "Settings" (On the top right-hand corner of your panel) Enter in your four-digit master code Select "System" Select "Sounds" Update your sound preferences (or test your siren) by navigating this screen. You can turn On/Off the sounds you prefer, increase/decrease the Panel Volume, or adjust the Touch Screen Volume with the + and - symbols.…

Understanding Transmission Delay When a sensor is triggered on your alarm system, the Cove Touch panel has an option to delay alarm transmission to the monitoring center. This can be altered to however long you think you'll need if you are encountering a lot of false alarms. If you accidentally trigger your alarm system you will have 0 seconds before a signal is sent to our monitoring station unless a delay is added. The transmission delay setting does not apply to smoke or flood sensors, which will always transmit an immediate signal to the central monitoring station. If you disarm your system during the transmission delay time frame, the Cove Touch panel screen will notify you that the alarm was aborted and the central monitoring station will NOT attempt to contact you. You can adjust the transmission delay at any time in the transmission delay setting. Adjusting Transmission Delay Tap "Settings" (On the top right-hand corner of your panel) Enter in your four-digit master code Select "System" Select "Exit Delay" Increase/Decrease the Transmission Delay with the + and - symbols.…

This video will show you how to adjust your exit time, this is the time between arming your system and your alarm being activated. Your system will not arm until the end of the countdown. The exit delay applies to all sensors and has a default time of 60 seconds. The delay helps to avoid false alarms and creates a better user experience. Adjusting Delay Tap "Settings" (On the top right-hand corner of your panel) Enter in your four-digit master code Select "System" Select "Exit Delay" Increase/decrease the exit delay with the + and - symbols.…

When your system is armed, opening a door/window sensor will begin a 30-second audible entry delay countdown before triggering the alarm. This delay reminds the user to disarm the system and also helps to avoid false alarms. However, some customers need more or less time for the delay. We recommend default settings but have designed the Cove Touch panel to be easily modified to meet your preferences. Changing Entry Delay Tap "Settings" (On the top right-hand corner of your panel) Enter in your four-digit master code Select "Sensors" Select a sensor type you wish to modify, for example, "Doors." Select a specific sensor you wish to modify, for example, "Front Door." Click on the "Edit" icon Increase/decrease the entry delay with the + and - symbols.…