Flood + Freeze Sensor False Alarms

It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity. 

Troubleshooting False Alarms

  1. Make sure the sensor was not installed in any of the following places:
    • Outside in a non-controlled environment
    • Within a sink or tub 
    • Any location that regularly experiences water leakage or significant condensation
  2. Replace the battery (CR2450)

Call 855.268.3669 for additional assistance or you can email Support from the Contact Us page

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