Flood + Freeze Sensor False Alarms
It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity.
Troubleshooting False Alarms
- Make sure the sensor was not installed in any of the following places:
- Outside in a non-controlled environment
- Within a sink or tub
- Any location that regularly experiences water leakage or significant condensation
- Replace the battery (CR2450)
If this does not help resolve your issue, please contact our support team for additional assistance.