Flood + Freeze Sensor False Alarms

It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity. 

Troubleshooting False Alarms

1. Make sure the sensor was not installed in any of the following places:
   • Outside in a non-controlled environment
   • Within a sink or tub 
   • Any location that regularly experiences water leakage or significant condensation
2. Replace the battery (CR2450)

If this does not help resolve your issue, please contact our support team for additional assistance.