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Motion Detector Tampering

  • updated 4 mths ago

The Motion Detector has a built-in tamper switch to deter unauthorized interference. When the panel reports a tamper trouble condition it usually means the mounting plate and the sensor are loose or not properly seated. This occurs most frequently after changing sensor batteries.

Troubleshooting Sensor Tampering 

  1. Make sure the sensor is securely seated to the mounting plate.
  2. Verify that the button on the side of the sensor is not being inadvertently pressed (this will cause a tamper)
  3. Please delete the sensor from the system as a precaution. 
  4. Add back the motion into the system. 

 

If your motion detector is tampered while your system is armed in stay mode it can cause an alarm to be triggered. If you need assistance resolving this issue, you can contact customer support.

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