Motion Detector

Understanding Your Motion Our sensors are battery-powered, to optimize battery life, our sensor transmits a signal when motion is detected and then enters a "sleep mode" for 3 minutes. Some mistakenly attribute this sleep mode to a malfunctioning sensor; for best results, wait for three minutes before testing. Testing Detection To test the movement element of our motion sensors, it is important to first understand the technology involved. If you are verifying that the sensor is signaling properly, tamper the device by pressing the button on the right side of the sensor. (The panel will announce the name of the sensor, followed by the word "tampered." Checking Made Easy Using the LED lights on the keypad is the easiest way to test the motion sensor Have the system in a disarmed state DO NOT walk in front of the motion sensor for three minutes Walk in front of your motion sensor, and your panel's home button will flash Yellow. This will occur each time a motion signal is transmitted. This will allow you to determine if the sensor is detecting movement and also let you explore its range of capabilities. Another Option Setting your alarm system in away mode is another way to test the motion sensor Arm your system in Away mode Make sure your phone is available to speak with our monitoring station and that you remember your verbal password/safe word. You will need it to If you arm in Away mode using the panel, you must open and close and exterior door, during the 60-second countdown. If you do not, the panel will default back to Stay mode, which disables your motion sensor. (This does not apply when arming from a key remote or our mobile app) DO NOT walk in front of the motion sensor for three minutes Walk in front of your motion sensor, and your panel alarm siren will sound Disarm your alarm system and answer any calls to your phone for the next few minutes, it may be the Monitoring Station…

This sensor detects the movement of heat in its field of vision. The system has two arm modes, Arm Away and Arm Stay. In away mode, the motion sensor detects movement and will trigger an alarm. In stay mode, the motion detector is not active and will not trigger an alarm. To preserve battery life, the sensor will go inactive for three minutes after it has been triggered. Motion Sensor FAQ Due to the sensor's heat sensitivity, we recommend NOT installing the sensors: In direct sunlight Facing a window In a room where many animals gather or are active Near an air vent while warm air is on Near a shelf or high furniture that small pets can climb onto In an area of the home where water can condense on the sensor Test Mode You can place your sensor in test mode by: Removing the back of the motion sensor by pressing the clip that is inside of the hole on the bottom of the sensor Remove the battery Hold down the Tamper switch and re-insert the battery Put the sensor back together Once in test mode, whenever the sensor senses motion a RED dot will appear on the front, and the sensor's normal 3-minute cooldown will be reduced to 15 seconds. In order to have the sensor resume normal function: Remove and re-insert the battery without holding the Tamper switch Additional FAQ Won't register animals below 25-45 lbs., sensitivity can be changed in the back of the sensor Has a horizontal (side-to-side) angle of vision set at 90 degrees Has a range forward of about 35-45 feet, it can see downward at an angle of about 45 degrees but not upward. Has a 3-minute cool down after sensing any motion to save battery. During these 3 minutes, whether armed or unarmed, the sensor will be inactive…

By default and under proper circumstances, Motion detectors will not detect a body under 30 lbs. Adjusting Settings for Pets To change the setting: Open the back of the Motion detector Remove the PET pin covering the 55 lbs jumper Place the PET pin on the 33 lbs jumper Understanding Your Motion Detector's Sensitivity By default, Motion Detectors are set to a HIGH sensitivity, so it will be triggered more easily than if set to LOW sensitivity. To change this setting: Open the back of the Motion Detector Remove the SENS pin covering the HIGH jumper Place the SENS pin on the LOW jumper It is important to keep in mind, a 10 lb cat 40 feet away from the sensor will not set off the sensor, however, that same cat 10 feet from the sensor will cause the sensor to go off.…

Troubleshooting Steps If you feel your sensor is not properly triggering we recommend testing the sensor. Your motion detector will only trigger every 3 minutes unless you are using the tamper button on the top right-hand side of the sensor. Perform a sensor test Replace the battery (CR123A) Upon detecting motion, a motion detector sends a signal to the panel and then enters sleep mode for 3 minutes. You must wait for 3 minutes before it will trigger again unless you press the tamper button on the top right side of the sensor. Verify that the panel has not defaulted to Stay Mode if you are testing the motion detector by arming the system away Verify the motion detector is oriented properly. The "TOP" sticker on the back of the mounting plate should face upward Adjust the sensor for better coverage Move the panel closer to the sensor…

It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity. Troubleshooting False Alarms Check the sensitivity jumper on the back of the sensor, and decrease sensitivity if needed Verify that the sensor is installed in a climate-controlled environment, not outside or in a non-climate-controlled shed or garage. Verify that the sensor is not facing a window (the sun can heat up the window and can trigger PIR motion sensors) Make sure that large animals are not setting off the motion sensor (we suggest using glass break detectors, preventing your pets from moving in front of the sensor, or arming your system in stay mode if you have large pets) Replace the battery (CR123A)…

The Motion Detector has a built-in tamper switch to deter unauthorized interference. When the panel reports a tamper trouble condition it usually means the mounting plate and the sensor are loose or not properly seated. This occurs most frequently after changing sensor batteries. Troubleshooting Sensor Tampering Make sure the sensor is securely seated to the mounting plate. Verify that the button on the side of the sensor is not being inadvertently pressed (this will cause a tamper) Please delete the sensor from the system as a precaution. Add back the motion into the system. If your motion detector is tampered while your system is armed in stay mode it can cause an alarm to be triggered. If you need assistance resolving this issue, you can contact customer support.…

Understanding Motion Detector Issues It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity, including loss of supervision. Loss of supervision is an automatic diagnostic the system uses to verify that sensors are wirelessly communicating properly. Other contributing factors that can cause loss of supervision are distance to the panel, large mirrors, large fish tanks, large metal objects, or concrete/mortar barriers and objects. Step by Step Instructions When your sensors are experiencing a LOSS of SUPERVISION we need to identify if it is being caused by: The distance of the sensor from the panel and/or interference A low battery or A bad sensor DO NOT RESET THE PANEL To test if your sensor is too far from the panel: Change the location of the panel to be closer to the malfunctioning sensor (within 10-20 feet). This is a temporary troubleshooting step. You do not have to keep your panel next to the sensor Test the sensor to reconnect it to the panel Wait 48 hours to see if the issue persists Deleting the sensor and re-adding it back: If your issues persist, delete the sensor from the system Re-add it back to the system. For help doing this, follow this link. If the sensor will not clear or continues the Loss of Supervision, follow the next steps. If deleting and adding back the sensor does not fix your issue Try replacing the battery. When you take out the battery, please wait 30-40 seconds before inserting the new battery. Test the sensor to reconnect it to the panel Wait 48 hours to see if the issue persists…

The video above will walk you through adding your Motion Sensors. You can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel touchscreen Enter your four-digit Master Code Click "Sensors" Click "Motion" Click "Add New Sensor" Trigger the sensor by pressing the test button on the side of the device (The panel will indicate the sensor has successfully been added) Press "Continue" Select a name for the new sensor Select "Next" If you have additional Motion detectors to add select "Add More Motion" otherwise select "Done Adding Motion"…

If you have received a Motion Detector Low Battery message on your panel, you will need to replace the battery promptly to ensure the device continues to function properly. Information to order replacements can be found in our article, How to Order Replacement Batteries. How to Replace Battery Disarm your Cove panel before you begin this process Open the Motion Detector by pressing in on the recessed tab at the bottom of the sensor and pull the case towards you to remove the sensor from the base plate. Pay close attention to the orientation of the (+) and (-) sides of the battery Place the new CR123A battery in the sensor Replace the sensor case back on the base plate To ensure that your Motion sensor is functioning properly, run a Complete Sensor Signal Test.…

Step-by-Step Guide If you are adding new equipment to your alarm system, make sure you have already added the Motion Detector to your alarm system before you install this piece of equipment. Common Installation Locations Hallway Living-room Basement Stairway entrance Avoid To reduce false alarms, do not install sensors: In a non-climate-controlled area Near or in the way of air vents In areas of the home that your pets are most active when you are not home Pointing directly at windows Best Practice Sensors are recommended to be aimed at high-traffic areas of the home as well as likely entry points Corners are the best place to install Motion Sensors but they can also be installed on the flat surface of the wall Place the sensor 6-8 feet above the floor (Ideally 7 feet) Sensor orientation is critical, pay attention to the "TOP" sticker on the back of the sensor for proper placement Installing Motion Detector Consult the user manual included in your packaging for detailed installation, testing, and maintenance instructions. Make sure the wall surface is clean and dry Remove the adhesive backing Press firmly and hold in place for 30 seconds…