Medical Button False Alarms

  • updated 11 days ago

It is important to regularly test and maintain all system sensors and medical buttons. A low battery or abnormal damage to the button can cause irregular activity. 

Troubleshooting False Alarms

Make sure you are NOT using the Medical Button in these situations:

  • Do not wear the sensor to bed. We recommend setting it within arm's reach of your bed, typically on a nightstand or dresser.
  • Make sure you are not carrying the button around in a purse along with other items that could inadvertently press the button.
  • Avoid situations that could cause the button to be pushed inadvertently.

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