Panic Button

Panic Buttons use programming to determine the kinds of signals that will be received by our monitoring station. Medical vs SOS FAQ When you purchase a Medical button with your system it can automatically connect you to medical services. When programmed as an SOS button, it can be used to notify the police. Medical To trigger, press and hold the button for 3 seconds until the blue LED comes The button may be worn during showers and baths Water-resistance NOT waterproof, DO NOT SUBMERGE Sets off the alarm at the panel Cannot be used to communicate through Sends a Medical Alert to our monitoring station SOS You must add your medical button as a remote to your panel To activate the SOS feature, press and hold the SOS button down for three seconds until the blue LED comes on, release, and immediately press and hold again. Sets off the alarm at the panel Cannot be used to communicate through Sends a Police Alert to our monitoring station…

Troubleshooting Steps If you feel a sensor is not properly triggering we recommend testing the sensor. Note that if the sensor is not learned into the panel it will not register on the panel when you try to trigger the sensor. Perform a sensor test Verify that you are holding the button down for 5 seconds Replace the battery (CR2032) Move the sensor closer to the panel…

It is important to regularly test and maintain all system sensors and panic buttons. A low battery or abnormal damage to the button can cause irregular activity. Troubleshooting False Alarms Make sure you are NOT using the Panic Button in these situations: Do not wear the sensor to bed. We recommend setting it within arm's reach of your bed, typically on a nightstand or dresser. Make sure you are not carrying the button around in a purse along with other items that could inadvertently press the button. Avoid situations that could cause the button to be pushed inadvertently.…

The video above will walk you through adding your Panic Button. You can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel touchscreen Enter your four-digit Master Code Click "Sensors" Click "Medical" Click "Add New Sensor" Trigger the sensor by pressing and holding the center button for 3 seconds (The panel will indicate the sensor has successfully been added) Press "Continue" Select a name for the new sensor Select "Next" If you have additional Panic Buttons to add, select "Add More Medical" otherwise select "Done Adding Medical" Panic Button If you would like to set up your medical button as a panic button, you will need to add the sensor in the Remotes section of your sensors. Click here to view how to add a remote.…

If you have received a Panic Button Low Battery message on your panel, you will need to replace the battery promptly to ensure the device continues to function properly. Information to order replacements can be found in our article, How to Order Replacement Batteries. How to Replace Your Battery Disarm your Cove panel before you start this process Remove the four screws at the back of the button Pay close attention to the orientation of the (+) and (-) sides of the battery in the button Remove the older CR2032 battery from the Medical button Place the new CR2032 battery in the Medical button Replace the casing and screws on the button To ensure that your Medical button is functioning properly, run a Complete Sensor Signal Test.…