How It Works - Medical Button

Medical Buttons use programming to determine the kinds of signals that will be received by our monitoring station.

Medical vs SOS FAQ

When you purchase a Medical button with your system it can automatically connect you to medical services. When programmed as an SOS button, it can be used to notify the police. 

Medical

  • To trigger, press and hold the button for 3 seconds until the blue LED comes 
  • The button may be worn during showers and baths
  • Water-resistance NOT waterproof, DO NOT SUBMERGE
  • Sets off the alarm at the panel
  • Cannot be used to communicate through
  • Sends a Medical Alert to our monitoring station

SOS

  • You must add your medical button as a remote to your panel
  • To activate the SOS feature, press and hold the SOS button down for three seconds until the blue LED comes on, release, and immediately press and hold again.
  • Sets off the alarm at the panel
  • Cannot be used to communicate through
  • Sends a Police Alert to our monitoring station

Call 855.268.3669 for additional assistance or you can email Support from the Contact Us page

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