Help Center

How to enable Javascript

using my system

User Manual

The file attached to this article is a digital copy of our User Manual. You should have received a QR code for this manual in your package, however, if you are unable to locate it at this time,…
- updated 2 mths ago
- 2709
- Just Ordered, Now What?
Complete Sensor Signal Test

The purpose of this test is to verify the communication of your system with the monitoring station. Testing your Sensors Enter your Settings on the panel on the top right of your touch screen.…
- updated 1 yr ago
- 12017
- 6
- Post-Installation
How It Works - Glass Break
Glass Break detectors use a microphone to hear certain sound frequencies emitted by glass when it breaks, cracks, or shatters. For this reason, we do NOT recommend installing this sensor in the…
- updated 9 mths ago
- 4209
- 1
- Glass Break Detector
How to Change the Master Code
The Master Code is the four-digit code you created while setting up your Cove system. This Passcode is used to access your panel system settings and arm/disarm your system.…
- updated 2 mths ago
- 4304
- Preferences and Settings
How to "Silent Arm" your System
This feature is useful when you want to arm your system, however, you do not want to hear the beeping of the countdown. Silent Alarm Will: Remove beeping noises during the arming countdown Double the…
- updated 9 mths ago
- 3952
- 3
- Arming and Disarming From Your Panel
Arming in Stay Mode
Arm Stay & Night Mode When arming the system, select this mode when people will be staying inside the home. This mode arms your door, window, and glass break sensors but leaves the motion sensors…
- updated 9 mths ago
- 12752
- 5
- Arming and Disarming From Your Panel
Arming in Away Mode
Arming Away When arming the system, select this mode when people will be leaving the home. When armed, all intrusion sensors (including motion sensors) are actively protecting your home and will…
- updated 9 mths ago
- 4802
- 3
- Arming and Disarming From Your Panel
Understanding Your Panel Display
Hello, Welcome to Cove! We are excited to partner with you to protect your home and family. Since you are new to our family, we want to give you the tools needed to understand your panel display and…
- updated 1 yr ago
- 3808
- 3
- Preferences and Settings
How To Choose What Equipment You Need?
Security systems are comprised of different levels of protection. Some people are content with a basic alarm system, while others may require more. This article will explain the three levels of…
- updated 3 wk ago
- 2485
- 1
- Pre-Purchase Information
Arming Motion Detector in Stay Mode
By default, when your system is armed in stay mode your Motion Detectors are not active. This allows movement inside the home without triggering an alarm.…
- updated 1 yr ago
- 2554
- 1
- Preferences and Settings
How to Delete/Remove a Piece of Equipment
The video above shows the process of removing a sensor from your Cove panel. You will want to remove the sensor from the panel before removing it from its installation location.…
- updated 1 yr ago
- 7821
- 5
- Installation Articles
Renaming a Sensor
The video above will show you how you can rename your sensors. This will be helpful if you place the wrong window sensor on a window. If you, however, placed a window sensor on a door,…
- updated 9 mths ago
- 5082
- 3
- Installation Articles
Arming Stay Mode Via Key Remote
When arming the system, select this mode when people will be staying inside the home. Arming in stay mode activates your door, window, and glass break sensors, but leaves the motion sensors disarmed.…
- updated 9 mths ago
- 1204
- Key Remotes
Arming Away Mode Via Key Remote
Select this mode when the house will be unoccupied. This mode will arm all intrusion sensors, including any motion sensors. Large pets that are free to roam the home while you are gone could trigger…
- updated 9 mths ago
- 1185
- 2
- Key Remotes
Disarming System Via Key Remote
When the system is armed your panel screen will read either “I’m armed in stay mode” or “I’m armed in away mode.” When armed, all intrusion sensors are actively monitoring the home and will alert the…
- updated 1 yr ago
- 1339
- 1
- Key Remotes
How it works - Key Remote
These sensors use radio signals to disarm or arm the system within a range of 100-120 feet from the panel indoors, or 300 feet if you are outdoors. Remote FAQ How do I use my Remote?…
- updated 1 yr ago
- 3114
- 10
- Key Remotes
How It Works - Door Window
There are two parts to these sensors. The bigger piece is the sensor that communicates with the panel, and the small piece is a magnet. The sensor detects the magnet;…
- updated 1 yr ago
- 4320
- 2
- Door/Window Sensors
How It Works - Flood Freeze
The Flood + Freeze sensor has two environmental detection components The Flood component detects pooling water as it makes contact with the copper probes on the bottom of the sensor.…
- updated 9 mths ago
- 1875
- Flood Sensor
How It Works - Motion
This sensor detects the movement of heat in its field of vision. The system has two arm modes, Arm Away and Arm Stay. In away mode, the motion sensor detects movement and will trigger an alarm.…
- updated 9 mths ago
- 4784
- 1
- Motion Detector
How To Test Motion Sensors
Understanding Your Motion Our sensors are battery-powered, to optimize battery life, our sensor transmits a signal when motion is detected and then enters a "sleep mode" for 3 minutes.…
- updated 8 mths ago
- 5808
- 1
- Motion Detector
How It Works - Smoke Heat Freeze
This piece of equipment is critical for life and property protection. Unlike traditional smoke detectors, our Smoke Heat Freeze Detector alerts you and the monitoring station automatically in the…
- updated 1 yr ago
- 3629
- 2
- Legacy Sensors
How It Works - Carbon Monoxide Detector
This sensor is an important component of life safety. Our detectors differ from typical CO Detectors because it is monitored 24/7 and will notify you even if you aren't home.…
- updated 8 mths ago
- 809
- 1
- Carbon Monoxide Detector
How It Works - Panic Button
Panic Buttons use programming to determine the kinds of signals that will be received by our monitoring station. Medical vs SOS FAQ When you purchase a Medical button with your system it can…
- updated 3 wk ago
- 2189
- 10
- Panic Button
Messages and Trouble Alerts
Understanding Panel Messages & Trouble Alerts Alarm Events occur whenever your system reports an alarm to the central monitoring station. A new message will appear in your inbox and indicate which…
- updated 1 yr ago
- 3139
- History and Alerts
Check System History
The history screen will show up to 200 of the most recent events including the time and date of occurrence. The 201st event will automatically erase the oldest event.…
- updated 9 mths ago
- 1865
- 5
- History and Alerts

1 2 Next

using my system

User Manual

Complete Sensor Signal Test

How It Works - Glass Break

How to Change the Master Code

How to "Silent Arm" your System

Arming in Stay Mode

Arming in Away Mode

Understanding Your Panel Display

How To Choose What Equipment You Need?

Arming Motion Detector in Stay Mode

How to Delete/Remove a Piece of Equipment

Renaming a Sensor

Arming Stay Mode Via Key Remote

Arming Away Mode Via Key Remote

Disarming System Via Key Remote

How it works - Key Remote

How It Works - Door Window

How It Works - Flood Freeze

How It Works - Motion

How To Test Motion Sensors

How It Works - Smoke Heat Freeze

How It Works - Carbon Monoxide Detector

How It Works - Panic Button

Messages and Trouble Alerts

Check System History

Recently Viewed

Home Security

Environmental Detectors

Cameras

Services

Company

Help

Exclusive Pricing

Home