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using my system
Complete Sensor Signal Test
The purpose of this test is to verify the communication of your system with the monitoring station. Testing your Sensors Enter your Settings on the panel on the top right of your touch screen.…
updated
1 yr ago
8,482
6
Post-Installation
How It Works - Glass Break
Glass Break detectors use a microphone to hear certain sound frequencies emitted by glass when it breaks, cracks, or shatters. For this reason, we do NOT recommend installing this sensor in the…
updated
1 yr ago
4
replies
3,331
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Last reply
Cove
3 yrs ago
Glass Break Detector
How to Change the Master Code
The Master Code is the four-digit code you created while setting up your Cove system. This Passcode is used to access your panel system settings and arm/disarm your system.…
updated
1 yr ago
3,294
Preferences and Settings
Panel Communication Error
We’ve recently identified a fulfillment issue that may be preventing your Cove Touch Screen Panel from communicating correctly with your sensors. To find out if your panel is experiencing this issue,…
1 yr ago
2,501
3
Just Ordered, Now What?
Arming in Stay Mode
Arm Stay & Night Mode When arming the system, select this mode when people will be staying inside the home. This mode arms your door, window, and glass break sensors but leaves the motion sensors…
updated
1 yr ago
1
reply
1,586
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Last reply
Brayden Tanner
Cove Employee
2 yrs ago
Arming and Disarming From Your Panel
How to "Silent Arm" your System
This feature is useful when you want to arm your system, however, you do not want to hear the beeping of the countdown. Silent Alarm Will: Remove beeping noise during arming countdown Double the…
updated
1 yr ago
2,974
3
Arming and Disarming From Your Panel
Arming in Stay Mode
Arm Stay & Night Mode When arming the system, select this mode when people will be staying inside the home. This mode arms your door, window, and glass break sensors but leaves the motion sensors…
updated
1 yr ago
11
replies
8,883
5
Last reply
Brayden Tanner
Cove Employee
1 yr ago
Arming and Disarming From Your Panel
Arming in Away Mode
Arming Away When arming the system, select this mode when people will be leaving the home. When armed, all intrusion sensors (including motion sensors) are actively protecting your home and will…
updated
1 yr ago
2
replies
3,846
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Last reply
Admin2
Cove Employee
2 yrs ago
Arming and Disarming From Your Panel
Understanding Your Panel Display
Hello, Welcome to Cove! We are excited to partner with you to protect your home and family. Since you are new to our family, we want to give you the tools needed to understand your panel display and…
updated
1 yr ago
2,906
3
Preferences and Settings
How To Choose What Equipment You Need?
Security systems are comprised of different levels of protection. Some people are content with a basic alarm system, while others may require more. This article will explain the three levels of…
updated
1 yr ago
2,108
1
Pre-Purchase Information
Arming Motion Detector in Stay Mode
By default, when your system is armed in stay mode your Motion Detectors are not active. This allows movement inside the home without triggering an alarm.…
updated
1 yr ago
2,106
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Preferences and Settings
How to Delete/Remove a Piece of Equipment
The video above shows the process of removing a sensor from your Cove panel. You will want to remove the sensor from the panel before removing it from its installation location.…
updated
1 yr ago
4,771
4
Installation Articles
Renaming a Sensor
The video above will show you how you can rename your sensors. This will be helpful if you placed the wrong window sensor on a window. If you, however, placed a window sensor on a door,…
updated
1 yr ago
26
replies
4,501
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Tim Newman
1 yr ago
Installation Articles
Arming Stay Mode Via Key Remote
When arming the system, select this mode when people will be staying inside the home. Arming in stay mode activates your door, window, and glass break sensors, but leaves the motion sensors disarmed.…
updated
1 yr ago
1,060
Key Remotes
Arming Away Mode Via Key Remote
Select this mode when the house will be unoccupied. This mode will arm all intrusion sensors, including any motion sensors. Large pets that are free to roam the home while you are gone could trigger…
updated
1 yr ago
1,000
2
Key Remotes
Disarming System Via Key Remote
When the system is armed your panel screen will read either “I’m armed in stay mode” or “I’m armed in away mode.” When armed, all intrusion sensors are actively monitoring the home and will alert…
updated
1 yr ago
1,109
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Key Remotes
How it works - Key Remote
These sensors use radio signals to disarm or arm the system within a range of 100-120 feet from the panel indoors, or 300 feet if you are outdoors. Remote FAQ How do I use my Remote?…
updated
1 yr ago
2
replies
2,304
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Last reply
Brayden Tanner
Cove Employee
1 yr ago
Key Remotes
How It Works - Door Window
There are two parts to these sensors. The bigger piece is the sensor that communicates with the panel, and the small piece is a magnet. The sensor detects the magnet;…
updated
1 yr ago
3,561
2
Door/Window Sensors
How It Works - Flood Freeze
The Flood + Freeze sensor has two environmental detection components The Flood component detects pooling water as it makes contact across the copper probes on the bottom of the sensor.…
updated
1 yr ago
1,531
Flood Sensor
How It Works - Motion
This sensor detects the movement of heat in its field of vision. The system has two arm modes, Arm Away and Arm Stay. In away mode, the motion sensor detects movement and will trigger an alarm.…
updated
1 yr ago
3,996
1
Motion Detector
How To Test Motion Sensors
Understanding Your Motion Our sensors are battery-powered, in order to optimize battery life, our sensor transmits a signal when motion is detected and then enters a "sleep mode" for 3 minutes.…
updated
1 yr ago
4,011
1
Motion Detector
How It Works - Smoke Heat Freeze
This piece of equipment is critical for life and property protection. Unlike traditional smoke detectors, our Smoke Heat Freeze Detector alerts you and the monitoring station automatically in the…
updated
10 mths ago
2,838
2
Smoke, Heat, and Freeze Detector
How It Works - Carbon Monoxide Detector
This sensor is an important component of life safety. Our detectors differ from typical CO Detectors because it is monitored 24/7 and will notify you even if you aren't home.…
updated
1 yr ago
652
1
Carbon Monoxide Detector
How It Works - Medical Button
Medical Buttons use programming to determine the kinds of signals that will be received by our monitoring station. Medical vs SOS FAQ When you purchase a Medical button with your system it can…
updated
1 yr ago
1,712
9
Medical Button
Messages and Trouble Alerts
Understanding Panel Messages & Trouble Alerts Alarm Events occur whenever your system reports an alarm to the central monitoring station. A new message will appear in your inbox and indicate which…
updated
1 yr ago
2,140
History and Alerts
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