Glass Break Detector

Troubleshooting Steps If you feel a sensor is not properly triggering we recommend testing the sensor. Note that if the sensor is not learned into the system, the panel will not respond when you press the test button on the sensor. Perform a sensor test Replace the batteries (CR123A) Move the panel closer to the sensor If the sensor is working properly you will see "your sensor has been triggered successfully." Keep in mind that testing only verifies that the sensor can communicate with the panel. Things to Know The glass break detector is calibrated to only detect the sound of framed window glass breaking. A dropped plate or loose pane of glass should not cause the sensor to go off.…

Glass Break detectors use a microphone to hear certain sound frequencies emitted by glass when it breaks, cracks, or shatters. For this reason, we do NOT recommend installing this sensor in the hallway. Glass Break FAQ These sensors have a 15ft unobstructed hearing range. We recommend their use: In areas with a high concentration of glass doors and windows For windows that do not open For roll-out windows with a crank handle Test Mode You can place your glass break detector in test mode by pressing and holding the button on the side of the sensor for 3 seconds. Light Indicators…

It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity. Troubleshooting False Alarms Make sure the sensor is securely connected to the back mounting plate. Do not locate the sensor near a kitchen or where clanging glass can cause false alarms Do not locate the sensor near a speaker system or stereo High-pitched bark from little, yappy dogs may cause the glass break sensor to falsely trigger Replace batteries Two (2) AA batteries.…

Most alarm equipment has a built-in tamper switch to deter unauthorized interference. When the panel reports a tamper trouble condition it usually means the mounting plate and the sensor are loose or not properly seated. This occurs most frequently after changing device batteries. Troubleshooting Sensor Tampering Make sure the sensor is securely seated to the mounting plate.…

Understanding Glass Break Detector Issues It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity, including loss of supervision. Loss of supervision is an automatic diagnostic the system uses to verify that sensors are wirelessly communicating properly. Other contributing factors that can cause loss of supervision are distance to the panel, large mirrors, large fish tanks, large metal objects, or concrete/mortar barriers and objects. Step by Step Instructions When your sensors are experiencing a Loss of Supervision we need to identify if it is being caused by: The distance of the sensor from the panel and/or interference A low battery or A bad sensor DO NOT RESET THE PANEL To test if your sensor is too far from the panel: Change the location of the panel to be closer to the malfunctioning sensor (within 10-20 feet). This is a temporary troubleshooting step. You do not have to keep your panel next to the sensor Test the sensor to reconnect it to the panel Wait 48 hours to see if the issue persists Deleting the sensor and re-adding it back: If your issues persist, delete the sensor from the system Re-add it back to the system. For help, follow this link. If the sensor will not clear or continues the Loss of Supervision, follow the next steps. If deleting and adding back the sensor does not fix your issue Try replacing the battery. When you take out the battery, please wait 30-40 seconds before inserting the new battery. Test the sensor to reconnect it to the panel Wait 48 hours to see if the issue persists…

The video above will walk you through adding your Glass Break sensor, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel touchscreen Enter your four-digit Master Code Click "Sensors" Click "Glass Break" (this will be the last box on the second row of sensors) Click "Add New Sensor" Trigger the Glass Break by pressing (not holding) the test button on the side of the Glass Break sensor. (The panel will indicate the sensor has successfully been added) Press "Continue" Select a name for the new sensor Select "Next" If you have additional Glass Breaks to add select "Add More Glass" otherwise select "Done Adding Glass"…

If you have received a Glass Break Detector Low Battery message on your panel, you will need to replace the battery promptly to ensure the device continues to function properly. Information to order replacements can be found in our article, How to Order Replacement Batteries. How to Replace Battery Disarm your Cove panel before you begin this process Open the Glass Break Detector by turning the sensor counterclockwise. This will remove the sensor from the mounting plate. Pay close attention to the orientation of the (+) and (-) sides of the battery in the button Place the new two (2) AA batteries in the detector To remount the sensor, align the raised marks on the outside edge of the sensor and mounting plate and rotate clockwise. To ensure that your Glass Break Detector is functioning properly, run a Complete Sensor Signal Test.…

Step-by-Step Guide: If you are installing new equipment to your alarm system, make sure you have already added this Glass Break Detector to your alarm system before you install this piece of equipment. You may also have received our updated Glass Break detector, which will look like the sensor in the image below. Common Installation Locations In a room with three or more windows Within 15 feet of all windows that you want to be protected Avoid Avoid installing the sensor in a room with sound-dampening objects: Heavy drapes/blinds Partitions These and other objects will shorten the effective range of detection. Best Practices Ceiling Mount - Place the detector within 15 feet of all windows that you want to be protected Wall Mount - Place the detector within 15 feet of an adjacent or opposing wall of the window(s). The detector is not designed to provide coverage to windows located on the SAME wall as the sensor. Installing a Glass Break Sensor Consult the user manual included in your packaging for detailed installation, testing, and maintenance instructions. Remove the adhesive backing Press firmly and hold in place for 30 seconds…