Carbon Monoxide Detector

This sensor is an important component of life safety. Our detectors differ from typical CO Detectors because it is monitored 24/7 and will notify you even if you aren't home. The sensor remains ready to diligently protect you and your loved ones from lethal levels of Carbon Monoxide, regardless of the armed status of the security system. Carbon Monoxide FAQ Carbon monoxide is an odorless, colorless gas that can be fatal to humans and pets. It cannot be discerned by your senses, so we recommend using this sensor to protect against this potential hazard. Carbon monoxide is produced when fuels burn in: Cars Generators Stoves Grills Fireplaces Gas ranges Furnaces Gas-powered hot water heaters We recommend placing at least one sensor on each level of your home. The CO detector is particularly helpful for those with household pets who may be alone during the day.…

Troubleshooting Steps If you feel your sensor is not triggering or communicating please Check the Following: Verify that the batteries in the sensor are new Move the Sensor closer to the Hub Make sure the Carbon Monoxide Detector is mounted properly If the sensor still doesn’t communicate or trigger, please get in touch with our support team for further assistance.…

It is important IMMEDIATELY to address any sensor trouble conditions when they occur. A low battery, loss of supervision, or abnormal sensor behavior can cause false alarms. Troubleshooting False Alarms Make sure the detector is a Cove sensor and not a pre-existing Carbon Monoxide detector To prevent false alarms, make sure the sensor was not installed in any of the following places: Directly above a sink Directly above a stove or within 10 feet of any cooking appliance Next to a door or window that would be affected by drafts, like an extractor fan or air vent Do not install the Carbon Monoxide Detector in a non-climate-controlled environment. For example: locations where the normal ambient temperature is below 32°F (0°C) or above 104°F (40°C) Where airflow would be obstructed by curtains or furniture Where dirt or dust could collect and block the sensor Where the sensor could be knocked, damaged, or accidentally removed Replace the batteries (2x AAA Duracell Alkaline MN2400BK Batteries) Continued False Alarms If you have been experiencing constant false alarms or continue to experience false alarms after checking or trying all of the above, please reach out to our support team for assistance.…

Most alarm equipment has a built-in Tamper switch to deter unauthorized interference. When the panel reports a tamper trouble condition it usually means the mounting plate and the sensor are loose or not properly seated. This occurs most frequently after changing device batteries. Troubleshooting Sensor Tampering Make sure the sensor is securely seated to the mounting plate. If this does not help resolve the issue contact our support team at 855-268-3669.…

What is it? Loss of supervision means that your sensor(s) are not communicating with your Hub properly. Your Hub and Alarm panel will alert you whenever it loses connection with any of your sensors. What causes it & How to resolve it? There are a few contributing factors that can cause a Loss of Supervision The Sensor is too far away from the Hub or there are too many walls or floors between the Sensor and the Hub First, we recommend all sensors be mounted within 100 feet of your Hub. If it is further than this or if there are many walls or floors between your sensor and the hub it can result in poor communication strength and the Hub may not detect your sensor. In essence, minimize the number of obstructions between your sensor and the Hub if at all possible. A low battery in the sensor If the sensor’s battery is low or has completely died, the signal may not be strong enough to make its way to the Hub. You should have received an alert from your Alarm panel or App to indicate the battery in the device is low and should be changed. Certain Building Materials like aluminum siding or Ductwork could cause signal interference Certain Metallic Surfaces can deflect sensor signals away from the hub and cause a Loss of Supervision. We recommend that you do not install your sensor on a Metallic surface, Near the Ductwork of the home. Radio Transmitting Devices could cause signal interference Certain Radio Transmitting devices (HAM Radios, Baby Monitors, even Microwaves) may be broadcasting on a similar frequency as our sensors and could cause interference with the wireless connection from the sensor to the Hub. If there is a radio transmitting device near that sensor, attempt to relocate that item or the sensor to a different location. Non-Temperature controlled environments Our sensors are intended to operate in temperature-controlled environments with controlled humidity levels. Avoid mounting sensors in garages, outside, or in bathrooms.…

The video above will walk you through adding your Carbon Monoxide Detector, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel touchscreen Enter your four-digit Master Code Click "Sensors" Click "Carbon Monoxide" Click "Add New Sensor" Trigger the sensor by pressing the test button (The panel will indicate the sensor has successfully been added) Press "Continue" Select a name for the new sensor Select "Next" If you have additional Carbon Sensors to add select "Add More CO" otherwise select "Done Adding CO"…

Changing Your Carbon Monoxide Detector Batteries If you have received a Carbon Monoxide Detector Low Battery message on your panel, you will need to replace the battery promptly to ensure the device continues to function properly. Information to order replacements can be found in our article, How to Order Replacement Batteries. How to Replace Battery Disarm your Cove alarm panel before you begin this process Open the Carbon Monoxide Detector by turning the detector counterclockwise until the back cover releases. Pay close attention to the orientation of the (+) and (-) sides of the battery. Place 2x AAA Duracell Alkaline MN2400BK Batteries in the detector Wait 20 seconds while the Carbon Monoxide Detector resets Turn the Carbon Monoxide Detector clockwise back into place on the mounting plate…

Step-by-Step Guide If you are adding new equipment to your alarm system, make sure you have already added the Carbon Monoxide Detector to your alarm system before you install the piece of equipment. Common Installation Locations Here are some recommended places to install a Carbon Monoxide Detector, located below the list are some images to help you decide where to install your new sensor. Bedrooms Hallways Living Rooms Kitchen (As far away from the kitchen appliances as possible) Finished Basements Furnace/Utility Room Rooms with gas appliances Best Practices Installing within 10 feet of sleeping areas and in bedrooms that contain fuel-burning appliances If the appliance or room is not normally used, such as a boiler room, the detector should be placed just outside the room so the alarm can be heard Ceiling Mount - place the detector at least 12 inches from any wall (measured from the closest outside edge of the detector). The green area below indicates proper placement. Wall Mount - place the detector at least as high as a light switch and at least 6 inches from the ceiling (measured from the closest outside edge of the detector). The green area below indicates proper placement. Avoid Do not install the sensor in the following areas: Next to a door or window that would be affected by drafts In or below a cupboard Outside the home Where airflow would be obstructed by curtains or furniture Where dirt or dust could collect and block the detector Where it could be knocked, damaged, or inadvertently removed Do not install the Carbon Monoxide Detector in a non-climate-controlled environment Note: i.e. locations where the normal ambient temperature is below 32°F (0°C) or above 104°F (40°C) Installing the Carbon Monoxide Detector Remove the adhesive backing. Press firmly and hold in place for 30 seconds.…