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installation
How to Change a Medical Button Battery
If you have received a Medical Button Low Battery message on your panel, you will need to replace the battery promptly to ensure the device continues to function properly.…
updated
1 yr ago
702
Medical Button
How Do I Move With Cove?
Moving can be stressful. Transferring your security system to a new location shouldn't make it worse. That's why we've made our moving process as quick and painless as possible.…
updated
3 mths ago
3
replies
7,266
10
Last reply
Admin2
Cove Employee
2 yrs ago
Just Ordered, Now What?
How to Add a Carbon Monoxide Detector
The video above will walk you through adding your Carbon Monoxide Detector, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel…
updated
1 yr ago
710
1
Carbon Monoxide Detector
Commonly Asked Questions
Welcome to Cove We are so excited that you have purchased our system and look forward to helping to provide peace of mind to you and your loved ones. You may have several questions regarding what to…
updated
1 yr ago
14,680
6
Just Ordered, Now What?
Installation: Sensors Not Triggering
Above is a short video overview of how your installation process should go. If you are unable to get the panel to respond when you are triggering a sensor,…
updated
1 yr ago
3,949
1
Installation Articles
Alarm Certificate
As a homeowner, one of the great benefits of purchasing a security system is that you can receive a discount on your homeowners' insurance. Of course, your insurance company will want proof of…
updated
1 yr ago
7
replies
7,025
19
Last reply
Brayden Tanner
Cove Employee
1 yr ago
Post-Installation
Installation: Sensors Not Verifying
We have designed our panel to walk you through the process of installing your sensors. However, if you are unable to get a sensor to verify, after the third try the panel will prompt you to call…
updated
1 yr ago
2,447
Installation Articles
Preferred Locations for your Touch Screen Panel
Your panel serves as the heart of your system and should be placed in a central location in your home. Your panel should be plugged into an outlet at all times;…
updated
1 yr ago
2,852
6
Installation Articles
Stuck During Setup Process Steps 1-6
If you are having trouble with your installation, this article aims to: Explain the different steps of pre-installation Troubleshoot your panel if it gets stuck on one of the first six steps…
updated
1 yr ago
8,285
4
Installation Articles
Preferred Locations for your Touch Screen Panel
Your panel serves as the heart of your system and should be placed in a central location in your home. Your panel should be plugged into an outlet at all times;…
updated
1 yr ago
5,950
5
Installing and Troubleshooting Touch Screen Panel
How Do I Order Replacement Batteries?
If you are needing to replace the batteries for your different sensors, you can use the list below to assist you in locating batteries at both local and online retailers.…
updated
1 yr ago
4
replies
8,587
4
Last reply
Cove
3 yrs ago
Post-Installation
Alarm Event - Low Battery
Inside of each of your sensors is a battery with a life of 3-5 years on a full charge. There are some cases where your battery might die long before you think it should.…
updated
8 mths ago
2
replies
4,388
4
Last reply
Admin2
Cove Employee
2 yrs ago
Alarm Events
How to Add a Medical Button
The video above will walk you through adding your Medical Button. You can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel touch…
updated
1 yr ago
1,316
Medical Button
How to Install Your Cove Security System
The video above is a walkthrough of our installation process. We also have instructional videos for installing individual sensors, these are the articles linked below.…
updated
1 mth ago
4
replies
55,750
10
Last reply
Admin2
Cove Employee
2 yrs ago
Installation Articles
How to Add a Motion Detector
The video above will walk you through adding your Motion detectors, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel touch…
updated
1 yr ago
2,157
2
Motion Detector
Alarm Permit
An alarm permit is a registration that some alarm users need to obtain through their local city or county municipality. Most alarm permits are intended to help local authorities regulate false…
updated
1 yr ago
5,878
8
Post-Installation
Need Help Removing and/or Moving A Sensor?
If you have installed your sensors but now need to move them because you are: Remodeling your home Replacing a door Getting new windows Painting your walls or ceiling We recommend using a few simple…
updated
2 mths ago
6
replies
5,931
6
Last reply
Brayden Tanner
Cove Employee
1 yr ago
Post-Installation
Setting Up a Key Remote
Key Remotes do not require installation however, you will need to add your remote to your system. The video above will show you how; when using your remote, remember:…
updated
1 yr ago
5,038
9
Key Remotes
How to Change a Key Remote Battery
If you have received a Key Remote Low Battery message on your panel, you will need to replace the battery promptly to ensure the device continues to function properly.…
updated
1 yr ago
2
replies
1,268
1
Last reply
Cove
3 yrs ago
Key Remotes
Installing Window Sensors
Step by Step Guide if you are adding new equipment to your alarm system, make sure you have already added this Window Sensor to your alarm system before you install this piece of equipment.…
updated
1 yr ago
4,898
2
Door/Window Sensors
Installing Door Sensors
Step by Step Guide If you are adding new equipment to your alarm system, make sure you have already added this Door Sensor to your alarm system before you install this piece of equipment.…
updated
1 yr ago
9,722
4
Door/Window Sensors
How to Change Door/Window Sensor Batteries
If you have received a Door or Window sensor Low Battery message on your panel, you will need to replace the battery promptly to ensure the device continues to function properly.…
updated
1 yr ago
9,207
11
Door/Window Sensors
Adding a Door Sensor
The video above will walk you through adding your Door Sensors, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel touch screen…
updated
1 yr ago
3,450
Door/Window Sensors
Adding a Window Sensor
The video above will walk you through adding your Window Sensors, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel touch…
updated
1 yr ago
2
replies
2,252
2
Last reply
Admin2
Cove Employee
2 yrs ago
Door/Window Sensors
What If I Swapped The Installation Of My Door or Window Sensors?
This article is only for situations where you have installed a door sensor on a window or a window sensor on a door. This is most likely to happen if you placed your sensors prior to powering the…
updated
1 yr ago
2,659
2
Door/Window Sensors
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