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installation
User Manual
The file attached to this article is a digital copy of our User Manual. You should have received this manual in your package, however, if you are unable to locate it at this time,…
3 mths ago
859
Just Ordered, Now What?
How to Install Your Cove Security System (Simple)
The video above is a walkthrough of our installation process. We also have instructional videos for installing individual sensors, these are the articles linked below.…
6 mths ago
899
Installation Articles
Preferred Locations for your Touch Screen Panel
Your panel serves as the heart of your system and should be placed in a central location in your home. Your panel should be plugged into an outlet at all times;…
updated
2 mths ago
3636
7
Installation Articles
Alarm Event - Low Battery
Inside of each of your sensors is a battery with a life of 3-5 years on a full charge. There are some cases where your battery might die long before you think it should.…
updated
2 mths ago
6556
4
Alarm Events
User Manual
The file attached to this article is a digital copy of our User Manual. You should have received this manual in your package, however, if you are unable to locate it at this time,…
updated
3 mths ago
2948
10
Just Ordered, Now What?
Brief Video Overview of Alarm Installation Process
This video provides a shortened version of the installation process for the Cove Simple panel and sensors. For a more detailed installation video, you can view How to Install the Cove Security System…
updated
3 mths ago
3651
3
Just Ordered, Now What?
Alarm Certificate
As a homeowner, one of the great benefits of purchasing a security system is that you can receive a discount on your homeowners' insurance. Of course, your insurance company will want proof of…
updated
3 mths ago
7964
21
Post-Installation
Installation: Sensors Not Triggering
Above is a short video overview of how your installation process should go. If you are unable to get the panel to respond when you are triggering a sensor,…
updated
5 mths ago
4230
1
Installation Articles
Installation: Sensors Not Verifying
We have designed our panel to walk you through the process of installing your sensors. However, if you are unable to get a sensor to verify, after the third try the panel will prompt you to call tech…
updated
5 mths ago
2652
Installation Articles
Commonly Asked Questions
Welcome to Cove We are so excited that you have purchased our system and look forward to helping to provide peace of mind to you and your loved ones. You may have several questions regarding what to…
updated
3 mths ago
16382
6
Just Ordered, Now What?
How Do I Move With Cove?
Moving can be stressful. Transferring your security system to a new location shouldn't make it worse. That's why we've made our moving process as quick and painless as possible.…
updated
3 mths ago
9051
10
Just Ordered, Now What?
Stuck During Setup Process Steps 1-6
If you are having trouble with your installation, this article aims to: Explain the different steps of pre-installation Troubleshoot your panel if it gets stuck on one of the first six steps…
updated
3 mths ago
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4
Installation Articles
What If I Swapped The Installation Of My Door or Window Sensors?
This article is only for situations where you have installed a door sensor on a window or a window sensor on a door. This is most likely to happen if you place your sensors prior to powering the…
updated
2 mths ago
2963
3
Door/Window Sensors
Need Help Removing and/or Moving A Sensor?
If you have installed your sensors but now need to move them because you are: Remodeling your home Replacing a door Getting new windows Painting your walls or ceiling We recommend using a few simple…
updated
5 mths ago
8068
6
Post-Installation
How Do I Order Replacement Batteries?
If you are needing to replace the batteries for your different sensors, you can use the list below to assist you in locating batteries at both local and online retailers.…
updated
2 mths ago
13268
4
Post-Installation
How to Change a Key Remote Battery
If you have received a Key Remote Low Battery message on your panel, you will need to replace the battery promptly to ensure the device continues to function properly.…
updated
5 mths ago
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1
Key Remotes
Installing Your Cove Security System
Setup only takes about 30 minutes! Watch our walkthrough video to see how it works. Installing the System How to Set Up Your System 1. Locate your home Wi-Fi router and a nearby outlet.…
updated
2 mths ago
63989
12
Installation Articles
Create or Update Hostage Passcode
The Hostage Passcode is used in the event of a hostage situation. If the system is in an unarmed state (also during armed states) the Hostage Passcode can be entered to access your settings to…
updated
2 mths ago
2183
Preferences and Settings
How to Add a Glass Break Sensor
The video above will walk you through adding your Glass Break sensor, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel…
updated
5 mths ago
1974
Glass Break Detector
How to Add a Carbon Monoxide Detector
The video above will walk you through adding your Carbon Monoxide Detector, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel…
updated
5 mths ago
978
1
Carbon Monoxide Detector
How to Add a Smoke/Heat/Freeze Detector
The video above will walk you through adding your Smoke/Heat/Freeze Detector, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel…
updated
5 mths ago
1313
1
Legacy Sensors
How to Add a Flood Sensor
The video above will walk you through adding your Flood/Freeze Sensors, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel…
updated
5 mths ago
808
Flood Sensor
How to Add a Motion Sensor
The video above will walk you through adding your Motion Sensors. You can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel touchscreen…
updated
5 mths ago
3332
2
Motion Detector
How to Add a Medical Alert Pendant
The video above will walk you through adding your Medical Alert Pendant. You can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel…
updated
5 mths ago
1535
Medical Button
Adding a Window Sensor
The video above will walk you through adding your Window Sensors, you can also follow the steps below. Step by Step Instructions Click "Settings" on the top right-hand corner of the panel touchscreen…
updated
6 mths ago
3361
3
Door/Window Sensors
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Just Ordered, Now What?
Just Ordered, Now What?
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Installing /Troubleshooting Alarm Panel
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