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  • Contact Us

How can we help?

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Powering Your Touch Screen Panel

  • Powering Your Cove Touch Panel the Right Way
  • Panel Won’t Power On

Preferences and Settings

  • Understanding Your Panel Display
  • How to Update Your Panel Location Setting
  • How to Change the Master Code
  • How to Create/Update the Hostage Passcode
  • Manage User Passcodes
  • How to Enable Fire Alarm Verification
  • How to Activate Secure Arming
  • How to Use the Emergency Call Button
  • Customizing Motion Detectors in Stay Mode
  • Customize Your Panel Display
  • Customize Your Panel Sound Settings
  • Customize Your Entry Delay Timer
  • Customize Your Exit Delay Timer
  • Customize Your Alarm Transmission Delay

Arming and Disarming From Your Panel

  • Disarming System via the Panel
  • Arming Away: Full Protection When You're Out
  • Arming Stay and Night Mode
  • How to "Silent Arm" your System
  • Armed Away, But It Switched to Stay? Here’s Why

Troubleshooting Touch Screen Panel

  • Preferred Locations for your Simple Panel
  • Panel Sound Not Working
  • Panel Won’t Power On
  • Frozen/Unresponsive Panel Screen
  • Simple Panel Replacement
  • Resetting Cove Panel

Testing and Bypassing Your Equipment

  • Testing Alarm Sound & Siren
  • Testing Cellular Communication
  • How to Bypass Sensors
  • Loss of Supervision

History and Alarm Events

  • Check the System History
  • Messages and Trouble Alerts
  • Alarm Event - AC Power Loss
  • Alarm Event - Low Battery
  • Alarm Event - System Tamper
  • Panel Communication Failure

Popular Articles

  1. Installing Door Sensors
  2. Installing Window Sensors
  3. Cameras Failing to Connect to the Eero Router (or Other Mesh Routers)
  4. Adding a Window Sensor
  5. Welcome to Cove
  6. Current Cove Promotions — Save More, Get More
  7. Adding a Door Sensor
  8. How to Update Your Panel Location Setting
  9. Simple Panel Replacement
Home Security
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© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

Home Security
  • Home Security
  • Alarm Panel and Hub
  • Door Sensor
  • Window Sensor
  • Motion Detector
  • Glass Break Detector
  • Key Fob
  • Panic Button
  • Secondary Siren
Environmental Detectors
  • Environmental Detectors
  • Smoke Detector
  • Carbon Monoxide
  • Water Leak Detector
Cameras
  • Cameras
  • Eufy Indoor Camera
  • Eufy Outdoor Camera
  • Eufy Doorbell Camera
Services
  • Services
  • Cove Connect App
  • Professional Monitoring
  • RapidSOS
  • Professional Installation
Company
  • About Us
  • Reviews
  • Press Center
Help
  • Help Center
  • Contact Us
  • Resources
  • Articles
  • 855.268.3669
Exclusive Pricing
  • Military
  • Medical Personnel
  • Teachers
  • Government Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

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