If your panel isn’t making any noise—like door chimes or voice alerts—it’s often a simple fix. Follow the steps below to get your panel sounding like it should again. 

1. Check the Panel Volume
   • On the home screen, look at the bottom right corner.
   • Make sure the volume is not set to “0”.
2. Adjust Sound Settings
   • Tap Settings (top right corner).
   • Enter your four-digit Master Code.
   • Go to System > Sounds.
   • Make sure the following are all turned ON:
     • Panel Volume
     • Chime Sound
     • Voice Sound
3. Check Individual Sensor Chimes
   • From Settings, enter your Master Code again.
   • Tap Sensors, then choose the sensor type (like Door or Window).
   • Press EDIT next to the sensor that isn’t chiming.
   • Ensure Chime and/or Voice Sound is set to ON.
4. If the sound still isn’t working, reboot the Panel
   • Remove the backplate from your panel.
   • Carefully unplug the AC power cord and then the backup battery.
   • Wait for the panel to fully power off.
   • Reconnect the backup battery first, then the AC power cord.