We're Sorry to See You Go

At Cove, your peace of mind is our top priority. While we work hard to deliver reliable home security and top-tier protection, we understand that a DIY security system may not be the right fit for everyone — and that's okay.

If you've decided to cancel your Cove service, we've made the process quick and easy. Simply call us at 855-268-3669, and our friendly support team will walk you through everything. 

60-Day Money-Back Guarantee

Did you know that if you're within the first 60 days of your purchase, you're covered by our no-questions-asked money-back guarantee? If Cove isn't the right match for your home security needs, just give us a call at 855-268-3669 and we'll take care of your refund — no hassle, no worries.

Canceling as a Value Customer

If you chose the Value plan and you're past the 60-day window, canceling is simple. Since you own your equipment outright, you can cancel at any time with no penalties. Just call 855-268-3669 and we'll get you taken care of right away.

Canceling as an Economy Customer

If you're on the Economy plan and you're canceling before completing 36 months of monitoring, there will be a remaining balance on your equipment to pay off before your account can be closed.

You can find that amount in your original order confirmation email. Once you're ready, call us at 855-268-3669 and we'll guide you through the final steps.

We're Here If You Ever Need Us

Thank you for choosing Cove to help protect your home. If there's ever anything we can do to better support your home security needs — now or in the future — don't hesitate to reach out. We'd love to have you back.

855-268-3669