How to Use the Emergency Call Button
Written by Naomi Ramirez
Updated at August 4th, 2025
Table of Contents
Emergency Help Is Just a Button Away
In an emergency, every second counts. While dialing 911 is always the first choice, your Cove Touch panel provides a fast, reliable backup when you need help fast.
Located just below the Home button, the Emergency Call Button connects you directly to our 24/7 monitoring center. Whether you need Medical, Police, or Fire assistance, help is only a few taps away.
How to Use the Emergency Call Button
Follow these steps:
- Press the Emergency Call button on your panel.
- Select the type of emergency: Medical, Police, or Fire.
- Tap “Call” to confirm.
- You’ll be connected with a Live Monitoring Agent via your panel’s built-in speaker and microphone.
Need to cancel the alarm?
Just tap “Cancel” and enter your 4-digit Master Code.