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Cove Mobile App
Commonly Asked Questions
Welcome to Cove We are so excited that you have purchased our system and look forward to helping to provide peace of mind to you and your loved ones. You may have several questions regarding what to…
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1 mth ago
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Just Ordered, Now What?
Cove App Reading Tamper
The App will only read tamper when the panel has been tampered with. (i.e. this is a common occurrence when this button is pressed) Wall Mount The tamper message on the app should go away once the…
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1 yr ago
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Cove Mobile App
What Devices Are Compatible With The Cove App?
IOS iOS devices require a version of iOS 9.0 or newer; the app is compatible with iPhone, iPad, and iPod Touch. ANDROID Android devices require 4.1 Jelly Bean (API 16) or newer.…
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10 mths ago
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Cove Mobile App
How To Get The Cove App
In order to use the Cove mobile app with your security system, you need to have selected our Cove Plus Package that includes the app feature. Please follow these steps to get the Cove mobile app.…
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10 mths ago
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Cove Mobile App
Cove App Features
In your hand, you hold the heart of our Cove monitoring system. At least you could, if you have our Cove App, giving you access to your panel from anywhere in the world.…
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1 yr ago
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Cove Mobile App
Cove App - Alarm History
This video will show you how you can view your alarm history through your app. Login to the App From the home screen click on the menu bar, located at the top left of the screen Select "Activity"…
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10 mths ago
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Cove Mobile App
Cove App - Notifications
This video will show you how you can enable notification features such as email or text Login to the App From the home screen click on the menu bar, located at the top left of the screen Select…
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10 mths ago
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Cove Mobile App
Cove App - Touch ID Disarm
This video will show you how to disarm your system using touch ID on the App (your app may vary depending on the make and model of your device) Login to the App From the home screen click on the menu…
updated
10 mths ago
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Cove Mobile App
Cove App - Touch ID Login
This video will show you how to enable touch ID Login on the app (your App may vary depending on the make and model of your device) Login to the App From the home screen,…
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10 mths ago
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Cove Mobile App
Cove App - How to Add a User
This video will show you how to add an additional user on the App. ONLY THE MASTER USER HAS PERMISSION TO ADD ANOTHER USER Login to the App From the home screen,…
updated
1 yr ago
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Cove Mobile App
Cove App - Auto Sign-In
This video will show you how to enable the auto sign-in feature on your App Your App may vary depending on the make and model of your device Login to the App From the home screen,…
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10 mths ago
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Cove Mobile App
Cove App - Arm & Disarm
This video will show you how to arm and disarm your system from the App. Login to the App From the home screen, click the button labeled "Disarmed" To arm Away,…
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10 mths ago
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Cove Mobile App
Cove App - Arm Stay
This video will show you how to Arm your system in Stay Mode using the App. Login to the App The screen you will see now is the home screen; to arm your system in stay mode first press the middle…
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1 yr ago
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Cove Mobile App
Cove App - Changing Four-digit Panel Code
The panel code is used to arm and disarm your alarm system from either the panel or the App. To change a user's panel code from the App Login to the App From the home screen,…
updated
1 yr ago
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Cove Mobile App
Cove App - How to Change the App Password
This video will show you how to change your password for the Cove app. Login to the App From the home screen, click on the menu bar located at the top left of the screen Select "Users" From the list,…
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10 mths ago
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Cove Mobile App
Cove App - Arm Away
This video will show you how to arm your system in Away mode using the app. Login to the app The screen you will be seeing now is the home screen. To arm your system in Away mode,…
updated
1 yr ago
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Cove Mobile App
Cove App - Silent Arm
This video will show you how to Silent Arm your system using the App. Login to App You will see the home screen Press "options" at the bottom of the home screen A window will pop up with the option…
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1 yr ago
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Cove Mobile App
Cove App - Linking Locations
If you have more than one location protected by Cove, you can access all of them from one Login. This video will show you how to link your locations through the App.…
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10 mths ago
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Cove Mobile App
Troubleshooting Push Notifications
This article will assist you with troubleshooting the Cove App when you are no longer receiving push notifications. This is a different notification type from text or email.…
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1 yr ago
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Cove Mobile App
Cove App - Timeout Error
This error commonly occurs when your cell phone is trying to connect to both your WIFI and your cellular data at the same time. Here's how to fix it: We recommend that you turn off the wifi on your…
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10 mths ago
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Cove Mobile App
App First Time Login
WELCOME TO COVE Welcome to The Cove Family! We are excited to put the tools for home security in your hands. Now that you have completed your installation, it is time to log into your app.…
updated
11 mths ago
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Cove Mobile App
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