How to enable Javascript

Tech Support

Connecting Your Hub with Ethernet
The Hub is essential for every security system. All sensors, panels, and other equipment will communicate with the Hub via wireless connections. Likewise,…
- updated 5 mths ago
- 809
- Installing and Troubleshooting your Hub
Testing Your Motion Sensor's Detection
To test the movement element of our Motion Sensors, it is important to first understand the technology involved. If you are verifying that the sensor is signaling properly,…
- updated 7 mths ago
- 355
- Troubleshooting your Motion Sensor
Motion Sensor Frequently Asked Questions
How it Works This sensor detects the movement of heat in its field of vision. Your security system has two arming modes, arm “Away” and arm “Stay.” In “Away” mode,…
- updated 7 mths ago
- 218
- Motion Sensor FAQ and How it Works
Hub Connection/Communication Failure
The hub uses both internet (via ethernet) and cellular connections to communicate with our monitoring station, and to report on alarms and system alerts.…
- updated 5 mths ago
- 814
- Installing and Troubleshooting your Hub
Troubleshooting Power Issues with Your Hub
Your Hub should be plugged into a non-GFCI outlet at all times. GFCI outlets are identifiable by their reset buttons, so if an outlet has a button on it, avoid plugging your Hub into that outlet.…
- updated 6 mths ago
- 300
- Installing and Troubleshooting your Hub
Understanding the Hub's LED Indicators
The hub includes a row of LED lights and icons that will tell you at a glance how your system is operating. This article will explain what each of the lights mean,…
- updated 2 mths ago
- 675
- 1
- Installing and Troubleshooting your Hub
Preferred Locations of your Hub
The Hub serves as the brain of your security system. All other equipment, including sensors, panels, and cameras, relay information to this Hub wirelessly.…
- updated 7 mths ago
- 337
- Installing and Troubleshooting your Hub
What Kind of Doorbell Do I Have?
There are two types of doorbells that your home might have: mechanical and digital. Here’s a brief explanation of what each kind of doorbell is. Mechanical Doorbells Mechanical doorbells include a…
- updated 2 mths ago
- 948
- 1
- SkyBell Doorbell Camera
How to Install and Mount Your SkyBell Doorbell Camera
The SkyBell Doorbell Camera does not come with a wireless installation option. Instead, you will need to connect your camera directly to your current doorbell wiring.…
- updated 5 mths ago
- 2984
- SkyBell Doorbell Camera
Pairing Your SkyBell Doorbell Camera
This article covers the steps you'll need to take to pair your SkyBell with your Cove app. Note: Make sure your camera is fully charged before pairing. Step 1:…
- updated 5 mths ago
- 7253
- 1
- SkyBell Doorbell Camera
SkyBell Doorbell Camera Live Feed, Settings, and Notifications
Live Feed Camera Status -This tells you the name of the camera, the current status, and if it is online or offline. Live Feed - This is the live feed of the camera 2-way Audio - You can press the…
- updated 2 mths ago
- 1763
- SkyBell Doorbell Camera
How to Install the Digital Adapter for Your SkyBell Camera
What you'll need Digital Adapter (The Digital Adapter is no longer sold by Skybell but can be purchased online through other resellers) Screwdriver Pliers (Optional) Step 1:…
- updated 5 mths ago
- 838
- SkyBell Doorbell Camera

Recently Viewed