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Connecting Your Hub with Ethernet
The Hub is essential for every security system. All sensors, panels, and other equipment will communicate with the Hub via wireless connections. Likewise,…
updated
1 yr ago
2317
Installing and Troubleshooting your Hub
Testing Your Motion Sensor's Detection
To test the movement element of our Motion Sensors, it is important to first understand the technology involved. If you are verifying that the sensor is signaling properly,…
updated
1 yr ago
1230
Troubleshooting your Motion Sensor
Motion Sensor Frequently Asked Questions
How it Works This sensor detects the movement of heat in its field of vision. Your security system has two arming modes, arm “Away” and arm “Stay.” In “Away” mode,…
updated
1 yr ago
766
Motion Sensor FAQ and How it Works
Hub Connection/Communication Failure
The hub uses both internet (via ethernet) and cellular connections to communicate with our monitoring station, and to report on alarms and system alerts.…
updated
1 yr ago
2778
Installing and Troubleshooting your Hub
Troubleshooting Power Issues with Your Hub
Your Hub should be plugged into a non-GFCI outlet at all times. GFCI outlets are identifiable by their reset buttons, so if an outlet has a button on it, avoid plugging your Hub into that outlet.…
updated
1 yr ago
962
Installing and Troubleshooting your Hub
Understanding the Hub's LED Indicators
The hub includes a row of LED lights and icons that will tell you at a glance how your system is operating. This article will explain what each of the lights mean,…
updated
1 yr ago
2487
1
Installing and Troubleshooting your Hub
Preferred Locations of your Hub
The Hub serves as the brain of your security system. All other equipment, including sensors, panels, and cameras, relay information to this Hub wirelessly.…
updated
1 yr ago
858
Installing and Troubleshooting your Hub
Identifying My Doorbell Type (Mechanical or Digital)
Effective Jan 1, 2025, the Cove security app will no longer support the skybell camera. If it was previously added, it will continue to function, however once removed,…
updated
11 days ago
1754
1
SkyBell Doorbell Camera
How to Install and Mount Your SkyBell Doorbell Camera
Effective Jan 1, 2025, the Cove security app will no longer support the skybell camera. If it was previously added, it will continue to function, however once removed,…
updated
11 days ago
3738
SkyBell Doorbell Camera
Pairing Your SkyBell Doorbell Camera
Effective Jan 1, 2025, the Cove security app will no longer support the skybell camera. If it was previously added, it will continue to function, however once removed,…
updated
11 days ago
8905
1
SkyBell Doorbell Camera
SkyBell Doorbell Camera Live Feed, Settings, and Notifications
Effective Jan 1, 2025, the Cove security app will no longer support the skybell camera. If it was previously added, it will continue to function, however once removed,…
updated
11 days ago
1996
SkyBell Doorbell Camera
How to Install the Digital Adapter for Your SkyBell Camera
Effective Jan 1, 2025, the Cove security app will no longer support the skybell camera. If it was previously added, it will continue to function, however once removed,…
updated
11 days ago
1000
SkyBell Doorbell Camera
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