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Update Billing
Auto-draft Monthly Billing Upon purchasing our system, you were enrolled in auto-draft. This means that each month, we will automatically charge your card on file for your monthly monitoring cost.…
- 7 mths ago
- 18 replies
- 2,933
- 8
- Adam Harmonmoderator13 days ago
- Just Ordered, Now What?
Panel Replacement
You are being sent a Panel Replacement, we ask that you please allow 5-7 business days for your new panel to arrive. New Panel Arrived DO NOT POWER ON THE PANEL Before your new panel can be powered…
- 2 mths ago
- 3 replies
- 205
- Admin2Cove Employee3 wk ago
- Panel
How to Cancel Cove Service
How to Cancel We are sad to see you go but understand we didn't meet your expectations. While we do our best to provide high-quality customer service, we understand that a DIY isn't the best fit for…
- 2 mths ago
- 2,359
- 2
- Reference Articles
How to Purchase More Equipment?
To order additional equipment, we recommend sending an email to our Support team. This process allows us to: Set the expectation for the cost of additional sensors and shipping costs Verify the…
- 9 mths ago
- 12 replies
- 4,855
- 6
- Admin2Cove Employee5 mths ago
- Sales Questions
When Will My Cove Security System Arrive?
Please note that all orders placed after 2 PM Eastern Standard Time will not be fulfilled until the following business day. Also, our warehouse is closed over the weekend,…
- 2 mths ago
- 2 replies
- 1,878
- 3
- CoveAdmin1 yr ago
- Just Ordered, Now What?
Commonly Asked Questions
Welcome to Cove We are so excited that you have purchased our system and look forward to helping to provide peace of mind to you and your loved ones. You may have several questions regarding what to…
- 2 mths ago
- 7,487
- 5
- Just Ordered, Now What?
Equipment Payment Options-Value Plan vs Economy Plan
Cove offers a professional-grade security solution that is Effective, Affordable, Flexible, and Fair. Cove offers payment options that will meet the needs of customers without requiring a long-term…
- 2 mths ago
- 3,900
- 2
- Sales Questions
Love Cove? Refer A Friend - Get A Free Month
Want to be rewarded for sharing the things you love? We agree! When you share Cove with others, we reward you with a free month of service! ( after your referral has been with Cove for 60-Days and…
- 10 mths ago
- 915
- 2
- Just Ordered, Now What?
How does the 60-Day Money Back Guarantee Work?
We understand that you may or may not have had experience with security systems. To assure you that ours is simple to set up and easy to use, we provide a 60-day risk-free trial for every customer!…
- 10 mths ago
- 2,709
- 3
- Sales Questions
What are Cove's Monitoring Plans?
Call 855.268.3669 for additional assistance or you can email Support from the Contact Us page
- 10 mths ago
- 2 replies
- 3,209
- CoveAdmin1 yr ago
- Sales Questions

How can we help?

process

Update Billing

Panel Replacement

How to Cancel Cove Service

How to Purchase More Equipment?

When Will My Cove Security System Arrive?

Commonly Asked Questions

Equipment Payment Options-Value Plan vs Economy Plan

Love Cove? Refer A Friend - Get A Free Month

How does the 60-Day Money Back Guarantee Work?

What are Cove's Monitoring Plans?

Equipment/Services

Company

Help

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