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Can I use my existing security equipment with Cove?
Preface Our Panel may be compatible with existing equipment from a previous company, but due to factors out of our control we are unable to promise compatibility.…
- updated 11 mths ago
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- Pre-Purchase Information
Equipment Payment Options-Value Plan vs Economy Plan
Cove offers a professional-grade security solution that is Effective, Affordable, Flexible, and Fair. Cove offers payment options that will meet the needs of customers without requiring a long-term…
- updated 7 mths ago
- 9,307
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- Pre-Purchase Information
Panel Replacement
You are being sent a Panel Replacement, we ask that you please allow 5-10 business days for your new panel to arrive. New Panel Arrived DO NOT POWER ON THE PANEL Before your new panel can be powered…
- updated 1 yr ago
- 3replies
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- Last replyAdmin2Cove Employee2 yrs ago
- Installing and Troubleshooting Touch Screen Panel
When Will My Cove Security System Arrive?
Please note that all orders placed after 2 PM Eastern Standard Time will not be fulfilled until the following business day. Also, our warehouse is closed over the weekend,…
- updated 1 yr ago
- 4replies
- 4,237
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- Last replyJasmine Petit2 yrs ago
- Just Ordered, Now What?
Commonly Asked Questions
Welcome to Cove We are so excited that you have purchased our system and look forward to helping to provide peace of mind to you and your loved ones. You may have several questions regarding what to…
- updated 1 yr ago
- 14,680
- 6
- Just Ordered, Now What?
How does the 60-Day Money-Back Guarantee Work?
We understand that you may or may not have had experience with security systems. To assure you that ours is simple to set up and easy to use, we provide a 60-day risk-free trial for every customer!…
- updated 1 yr ago
- 5replies
- 7,008
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- Last replyJasmine Petit2 yrs ago
- Pre-Purchase Information
What are Cove's Monitoring Plans?
- updated 1 yr ago
- 2replies
- 7,259
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- Last replyCove3 yrs ago
- Pre-Purchase Information
How to Purchase More Equipment?
To order additional equipment, we recommend sending an email to our Support team. This process allows us to: Set the expectation for the cost of additional sensors and shipping costs Verify the…
- updated 1 yr ago
- 14replies
- 10,317
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- Last replyJasmine Petit2 yrs ago
- Pre-Purchase Information

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