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Equipment Payment Options-Value Plan vs Economy Plan
Cove offers a professional-grade security solution that is Effective, Affordable, Flexible, and Fair. Cove offers payment options that will meet the needs of customers without requiring a long-term…
- 1 mth ago
- 5,453
- 2
- Sales Questions
Update Billing
Auto-Draft Monthly Billing Upon purchasing your Cove system, you were enrolled in auto-draft billing. This means that we will automatically charge your card on file for your monthly monitoring cost…
- 1 mth ago
- 36 replies
- 4,468
- 10
- Jasmine Petit3 mths ago
- Just Ordered, Now What?
Panel Replacement
You are being sent a Panel Replacement, we ask that you please allow 5-7 business days for your new panel to arrive. New Panel Arrived DO NOT POWER ON THE PANEL Before your new panel can be powered…
- 2 mths ago
- 3 replies
- 441
- Admin2Cove Employee7 mths ago
- Panel
How does the 60-Day Money-Back Guarantee Work?
We understand that you may or may not have had experience with security systems. To assure you that ours is simple to set up and easy to use, we provide a 60-day risk-free trial for every customer!…
- 2 mths ago
- 5 replies
- 3,637
- 3
- Jasmine Petit2 mths ago
- Sales Questions
Commonly Asked Questions
Welcome to Cove We are so excited that you have purchased our system and look forward to helping to provide peace of mind to you and your loved ones. You may have several questions regarding what to…
- 2 mths ago
- 9,148
- 5
- Just Ordered, Now What?
How to Purchase More Equipment?
To order additional equipment, we recommend sending an email to our Support team. This process allows us to: Set the expectation for the cost of additional sensors and shipping costs Verify the…
- 2 mths ago
- 14 replies
- 6,363
- 6
- Jasmine Petit3 mths ago
- Sales Questions
What are Cove's Monitoring Plans?
Call 855.268.3669 for additional assistance or you can email Support from the Contact Us page
- 3 mths ago
- 2 replies
- 4,488
- CoveCove Employee1 yr ago
- Sales Questions
When Will My Cove Security System Arrive?
Please note that all orders placed after 2 PM Eastern Standard Time will not be fulfilled until the following business day. Also, our warehouse is closed over the weekend,…
- 9 mths ago
- 4 replies
- 2,398
- 3
- Jasmine Petit5 mths ago
- Just Ordered, Now What?
Love Cove? Refer A Friend - Get A Free Month
Want to be rewarded for sharing the things you love? We agree! When you share Cove with others, we reward you with a free month of service! ( after your referral has been with Cove for 60-Days and…
- 5 mths ago
- 1,146
- 3
- Just Ordered, Now What?

How can we help?

process

Equipment Payment Options-Value Plan vs Economy Plan

Update Billing

Panel Replacement

How does the 60-Day Money-Back Guarantee Work?

Commonly Asked Questions

How to Purchase More Equipment?

What are Cove's Monitoring Plans?

When Will My Cove Security System Arrive?

Love Cove? Refer A Friend - Get A Free Month

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