How to Cancel Cove Service
How to Cancel
We are sad to see you go but understand we didn't meet your expectations. While we do our best to provide high-quality customer service, we understand that a DIY isn't the best fit for everyone. To cancel your services call 855.268.3669.
60 DAY MONEY BACK GUARANTEE
If you are wanting to cancel your service within the first 60 days of your purchase, call 855.268.3669
I'm a Value Customer
If you are a Value customer canceling outside of your 60-day money-back guarantee, you own your equipment. Canceling is as easy as calling 855.268.3669. If your billing cycle has just passed, you can complete your last month and we will suspend the billing moving forward.
I'm an Economy Customer
If you selected the economy option when purchasing your system and you are canceling before 36 months of monitoring have been completed, please call 855.268.3669. You will need to pay the equipment balance to cancel your service. The equipment balance can be found in your original order confirmation email.