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How to Purchase More Equipment?

To order additional equipment, we recommend sending an email to our Support team. This process allows us to:

  • Set the expectation for the cost of additional sensors and shipping costs
  • Verify the shipping address
  • Track the written permission to charge your card on file for additional purchases

We are in the final stages of development on our customer portal, which will allow you to purchase additional equipment, update billing information, and more from the website. Until then, we will process additional orders via email.

Emailing Support

You can submit an email from our Contact Us page. Your email should include:

  • Your verbal password
  • Equipment type and quantity
  • Your desired shipping location if it differs from your monitored address

"Hello, Cove,

I would like to purchase additional sensors for my system.

  • 1 door sensor
  • 2 glass break sensors
  • 1 remote

I will be on vacation for the next two weeks, can you please ship the sensors to 1234 Nunya Business, NY 11377."

Equipment Cost and Shipping

Please note that there is a $5 standard shipping charge, for faster shipping speeds the charge will be more. During the first 60 days that you own your system, equipment can be bought at the discount you originally received. After 60 days, equipment will be full price.

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