Creating an App User

Want to give someone their own login to control the system from the app? You can create an app user through Manage Access:

1. Select your security system.
2. Tap the (+) icon in the top right of the app.
3. Fill out the required fields.

This creates a full app user account with its own username, password, and PIN, so they can log in and control the system themselves.

Creating a Local User (PIN-Only Access)

Need to give someone — like a house sitter or babysitter — a temporary PIN to arm/disarm the system without giving them full app access? That's called a local user.

1. Go to Manage Access and make sure you're in the "By System" tab.
2. Select your system.
3. Tap the (+) icon to add a new user.
4. Enter their first and last name and a PIN code, then select "Local Access."

Want to give them app access instead? You can select that option here too — though most people use the app user method above for that.

Editing an Existing User

If you have Master User Access (enabled by default for the primary account holder), you can update another user's information or permissions:

1. Log into the app.
2. Tap the gear icon (top left) to open Settings.
3. Select Manage Access.
4. Select "By User" in the top right tab.
5. Choose the user you want to edit.

From here, you can:

• Update their Contact Info
• Adjust their control options (like camera access)
• Tap System Control to toggle arm/disarm permissions, grant Master User access, or change their PIN

⚠️ Don't forget: Tap the floppy disk icon in the top right to save your changes, or they won't take effect.

Removing a User

To delete a user who no longer needs access:

1. Log into the app.
2. Tap the Settings icon (top left).
3. Select Manage Access.
4. Select "By User" in the top right tab.
5. Tap the 3 dots next to the user you want to remove.
6. Tap Delete, then confirm by tapping Delete again.

This permanently removes the user — this can't be undone, so make sure you've selected the right person.

Creating an App User

You can create an app user for other home members, close friends, or family members who need to control the system from the app.

1. Tap the Settings menu (3 bars, top right) and select Manage Access.
2. Select the "By User" tab at the top of the page.
3. Tap the (+) icon at the bottom right.
4. Fill out the required information.

This creates a full app user account with its own username, password, and PIN, so they can log in and control the system themselves.

Creating a Local User (PIN-Only Access)

Need to give someone — like a house sitter or babysitter — a temporary PIN to arm/disarm the system without giving them full app access? That's called a local user.

1. Go to Manage Access and make sure you're in the "By System" tab. Select your system.
2. You'll see the users who already have access, plus a (+) icon — tap it to add a local user.
3. Enter their first and last name and a PIN code, then select "Local Access."
4. Tap the floppy disk icon at the top to save your changes.

Editing an Existing User

If you have Master User Access (enabled by default for the primary account holder), you can update another user's information or permissions:

1. Log into the app.
2. Tap the Menu Bar icon (top left) to open the side menu.
3. Select Manage Access.
4. Select "By User" in the top right tab.
5. Choose the user you want to edit.

From here, you can update their Contact Info or adjust their control options, like the ability to view cameras.

Tap the system's name (shown as a long number if you haven't renamed it) to open an additional screen where you can:

• Toggle arm/disarm permissions
• Grant Master User access
• Change their PIN

⚠️ Don't forget: Tap Save at the bottom right, or your changes won't be applied.

Removing a User

To delete a user who no longer needs access:

1. Log into the app.
2. Tap the Menu Bar icon (top left) to open the side menu.
3. Select Manage Access.
4. Select "By User" in the top right tab.
5. Tap the 3 dots next to the user you want to remove.
6. Tap Delete, then confirm by tapping Delete again.

This permanently removes the user — this can't be undone, so make sure you've selected the right person.