What Do I Do If I Move To a New Home or Location?

Removing your sensors

  1. Unplug your panel from the wall
  2. Press and hold both the Home and Call buttons down at the same time for 12 seconds
  3. Enter your four-digit master code

With your panel now powered off, you can begin to remove your sensors from their installation locations.

Re-Installing System

Once you have completed installing your sensors back into the desired locations.

  1. Power on your Cove panel by plugging it into an outlet
  2. Wait three minutes for the Red X to go away from over the cell bars, on the top left of the panel screen
  3. Enter into your panel Settings
  4. Press "System"
  5. Press "Test System"
  6. Press the greyed out Test button next to the Complete Sensor Signal test

Running the Complete Sensor Signal Test, once you have re-installed your sensors, can give you the added confidence that your sensors are communicating with our monitoring station. You can also update your address for shipping and monitoring services via the online portal under My Account.

Call 855.268.3669 for additional assistance or you can email Support from the Contact Us page

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  • Once I remove the sensors to move to my new house how am I supposed to install them. The tape is not sticky enough to hold them anymore.

    • Dawn Green Great question! Give us a call at 855-268-3669 and we'll be happy to advise you on the best course of action. 

    • Rachel Massey We apologize for the confusion. Using command strips or 3M tape is what we recommend.

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