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Troubleshooting Your Eufy Outdoor Camera
Outdoor Camera Reports 'Failed to Connect' while Pairing While pairing the outdoor camera, if the camera reports that it fails to connect, please check the following: Verify the Wi-Fi name and password you’ve entered is correct. Verify that you can access that network from your phone and can access the internet from that network. Verify the network you have connected to is a 2.4GHz Network (the camera is incompatible to connect to a 5GHz network Wi-Fi). If you are unsure if you are connected to a 2.4GHz or 5GHz network, you can identify that with a computer and a quick internet search or reach out to your Router’s Customer Support for assistance. Take note of any specific special characters in your password. Some of the more common special characters such as “!,#,$” are accepted but lesser-used characters such as “*,^,}” may not work. We also recommend having a password longer than 8 alpha-numeric characters for your Wi-Fi password. Make sure your camera is fully charged before the pairing process Verify you are not on a VPN or an unsecured public network that is not password protected. Verify you have removed the camera from the Eufy Security app and that the camera has been reset before pairing. If the camera fails after resetting and the network configuration is set up properly, please reach out to our support team for further assistance. Camera Reports Pairing Successful but Fails to Add the Camera to the Account. While pairing the outdoor camera, if the camera audibly announces setup was successful but it fails to complete the pairing process on the application, please check the following: Force close the app and reload the application. Check in the cameras section to see if the camera has been added with the model number as the name of the camera. If not, press and hold the sync button on the bottom of the camera for roughly 15 seconds or until you see the blue light flash rapidly.…Read More -
Eufy Outdoor Camera
The Eufy outdoor camera. When you’re buying an outdoor camera, you want one that you know you can count on. It needs to be easy to use. Easy to set up. Low maintenance. High performance. Our Eufy outdoor camera is all of these, and it even looks amazing! Solar-powered. Designed to thrive. With an IP67 weatherproof rating, this camera stands up to rain, snow, and heat, so no matter where you live, you know you can count on it. A built-in solar panel ensures that as long as the sun shines for a couple of hours, this camera won’t need to be recharged. And when you’re getting a lot of rainy days and long nights, the battery will make sure your camera keeps recording, keeping you in the know. Install it in 10 minutes or less. Screw the camera base where you want it. Twist your camera onto the base. Stay connected through the Eufy app. Put a spotlight on your visitors. Light is an easy way to make sure you know who’s around your house at night, and it’s been suggested that lighting can even scare off potential intruders. That’s why this camera includes a 600-lumen spotlight, to make sure you can see what’s happening. AI Human Detection No need to worry about false positives from bugs or squirrels. This camera can tell within a second if someone is approaching your home. Activity Zones If you live on a busy street, prevent your camera from triggering a notification every time a car drives past by selecting which areas the camera should pay attention to, and which ones it should ignore.…Read More