Loss of Supervision
Causes of Loss of Supervision
- The distance of the sensor from the panel and/or interference (~90% of the time, this is the cause)
- A low battery or
- A bad sensor
DO NOT RESET THE PANEL
To test if your sensor is too far from the panel:
- Change the location of the panel to be closer to the sensor with a loss of supervision (within 10-20 feet). Note this is a simple troubleshooting step, you do not have to keep your panel next to the sensor.
- Test the sensor to reconnect it to the panel
- Wait 48 hours to see if the issue persists
If your issue persists
If the message does not clear or continues the Loss of Supervision
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