App First Time Login

WELCOME TO COVE

Welcome to The Cove Family!  We are excited to put the tools for home security in your hands.

Now that you have completed your installation, it is time to log into your app.

The app is only available for customers with the Cove Plus Monitoring Plan.

These instructions only apply if this is the first time logging into the Cove app.

  • Download the Cove App from the  IOS  app store or the Google play store for  Android devices.
  • Your username is your primary telephone number on file
  • The first-time password is your zip code

Call 855.268.3669 for additional assistance or you can email Support from the Contact Us page

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  • Cant log in to app

    Like
      • CoveAdmin
      • Dallin
      • 4 mths ago
      • Reported - view

      Mike Crow I am sorry you cannot get logged into the Cove app. Please give us a call at 855-268-3669, and we would be happy to help you get it fixed. 

      Like
  • Cannot log into app... 

    Like
      • CoveAdmin
      • Dallin
      • 4 mths ago
      • Reported - view

      Kiersten Tolbert I am sorry you cannot get logged into the Cove app. Please give us a call at 855-268-3669, and we would be happy to help you get it fixed. 

      Like
  • I have successfully logged in, but it says I do not have permission to access the alarm.

    Like 1
      • CoveAdmin
      • Dallin
      • 4 mths ago
      • Reported - view

      Adam D French I am so glad you got logged in. Please reach out to us at 855-268-3669 and we will for sure help you get that taken care of. 

      Like
    • Me too. What’s the problem

      Like 1
      • CoveAdmin
      • Dallin
      • 2 mths ago
      • Reported - view

      Brenda Hudson Please reach out to us at 855-268-3669 and we will for sure help you get that taken care of. 

      Like
  • Can't log into app  something is obviously wrong with the app, it needs to be fixed

    Like
      • CoveAdmin
      • Dallin
      • 2 mths ago
      • Reported - view

      Kelly Lingo I am sorry you cannot get logged into the Cove app. Please give us a call at 855-268-3669, and we would be happy to help you get it fixed. 

      Like
  • Hi my app telling me that the i dont have permission to access security. When im the user

    Like
      • CoveAdmin
      • Dallin
      • 2 mths ago
      • Reported - view

      Gary Johnson I am sorry you cannot get access to the Cove app. Please give us a call at 855-268-3669, and we would be happy to help you get it fixed. 

      Like
  • I can’t log into the app I just got my system and my app will not allow me to log in keeps saying I’m not a user or error

    Like
      • CoveAdmin
      • Dallin
      • 2 mths ago
      • Reported - view

      Carolina cropelli I am sorry you cannot get access to the Cove app. Please give us a call at 855-268-3669, and we would be happy to help you get it fixed. 

      Like
    • Cove I work during the day. Can’t talk on phone. Y’all close early. I am about ready to send this equipment back. I need to text or send me something to read that I can do at home after 7:00pm

      Like
      • CoveAdmin
      • Dallin
      • 2 mths ago
      • Reported - view

      Brenda Hudson We actually have 24/7 support now. Feel free to give us a call anytime and we will assist you. 

      Like
  • Just installed system and was sent a temp UN & PW to login to the app. The login does not take. Based on the app reviews, this seems to be a very common problem. I need to use the app, please help.

    Like
    • Michael Martin We actually have 24/7 support now. Feel free to give us a call anytime and we will assist you. 

      Like