Motion Sensor Tampering

The Motion Sensor has a built-in tamper switch to deter unauthorized interference. When the panel reports a tamper trouble condition it usually means the mounting plate and the sensor are loose or not properly seated. This occurs most frequently after changing sensor batteries.

Troubleshooting Sensor Tampering 

  1. Make sure the sensor is securely seated to the mounting plate.
  2. Verify that the button on the side of the sensor is not being inadvertently pressed (this will cause a tamper)
  3. Please delete the sensor from the system as a precaution. 
  4. Add back the motion into the system. 

Call 855.268.3669 for additional assistance or you can email Support from the Contact Us page

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