Motion Detector Not Triggering
Written by Naomi Ramirez
Updated at August 4th, 2025
Table of Contents
If your motion sensor isn’t picking up movement like it should, don’t worry — here are some quick and easy steps to get it back on track!
Troubleshooting Steps
Use the tamper button (located on the top-right of the sensor) to instantly test its connection — no need to wait!
2. Check the 3-Minute Cooldown
After detecting motion, your sensor enters sleep mode for 3 minutes to save battery.
To test again immediately, use the tamper button instead of waiting.
3. Replace the Battery
Fresh power can fix many issues. Replace the battery with a new CR123A battery for reliable performance.
4. Check Your Arm Mode
If testing in Away Mode, make sure the panel hasn't defaulted to Stay Mode, which disables motion sensors.
5. Verify Sensor Orientation
Make sure the sensor is installed correctly — the "TOP" label on the backplate should face up.
6. Fine-Tune Placement
Try adjusting the angle or position of the sensor for better room coverage.
7. Move the Panel Closer
If your panel is far away, bring it within range to ensure a strong, clear signal.
Still Need Help?
Our support team is just a call or message away — we're happy to walk you through any step!