To avoid false alarms and keep your system performing at its best, it’s important to regularly test and maintain your sensors. A low battery or loose sensor can trigger unwanted alerts, but the fix is usually quick and easy!

What to Check

1. Sensor & Magnet Placement
   • Ensure both parts are securely mounted.
   • The gap between the sensor and the magnet should be no more than 1 inch when the door or window is closed.
2. Door/Window Stability
   • Make sure the door or window doesn’t shift or rattle when closed. Excessive movement can cause false triggers.
3. Installation Environment
   • Sensors should be installed indoors, away from large metal appliances.
   • Avoid areas with extreme heat, cold, or moisture — a climate-controlled space is best.
4. Battery Health
   • Replace batteries with 2 x CR2032 if they haven’t been changed recently.
   • After replacing, monitor for any changes.

It is important to regularly test and maintain all system sensors. A low battery or abnormal damage to the sensor can cause irregular activity. 

Still Getting False Alarms?

If you’ve already replaced the batteries and confirmed installation looks good, reach out to our support team. We’re here to help you get things back on track.