Equipment Warranty Information
Table of Contents
Enjoy peace of mind with Cove’s hassle-free warranties—designed to keep your system running smoothly, whether you're just getting started or have been with us for years.
Cove Basic Plan – 1-Year Limited Warranty
With the Cove Basic monitoring plan, your equipment is covered by our 1-Year Limited Warranty.
Here’s what you get:
- Coverage for manufacturer defects in materials and workmanship
- Valid for 12 months from your purchase date
Applies to systems purchased directly from Cove or our approved distribution partners.
The warranty does not cover battery defects.
Cove Plus Plan – Lifetime Warranty
Want coverage that lasts as long as you're with us?
Upgrade to Cove Plus and enjoy our Lifetime Warranty, which offers:
- The same great coverage as our limited warranty
- Protection for the lifetime of your service with Cove
Warranty Returns & Additional Info
All products returned for warranty service require a Return Authorization Number (RA#)
Call us at 1-855-268-3669 to receive your RA# and important return instructions.
You must return your equipment to receive replacement parts.
Important: Cove is not responsible for damage to other property resulting from the use of our products.