What are Critical Alert Notifications?

Critical Alerts are special notifications that bypass your iOS device's mute switch, focus, and do not disturb settings to generate an audible notification in emergencies. Critical Alerts are only available to applications that have applied and been approved by Apple.

How does this benefit you?

Flexibility 

Now, you can be alerted by the Cove Connect System during important Security events even if you have muted or put your phone in Do not disturb for other reasons.

Redundancy

This feature adds another level of redundancy to ensure you are alerted when your Cove Connect System goes into alarm. 

How can I tell if I have Critical Alert Notifications Enabled?

1. Open your iPhone/iPad Settings
2. Scroll down until you see the App “Cove Connect” and click on it
3. Click on “Notifications”
4. As seen in the image below, make sure you have Critical Alerts toggled on
5. After you have toggled it on, you can close your iPhone settings and it is now Enabled