1. Check if the LED indicator lights up when you press the reset button briefly.
2. Make sure the battery is charged. Place the camera in direct sunlight for at least 6–8 hours, or plug it into a USB-C charger for 2–3 hours.
3. If the camera still does not respond, press and hold the reset button for 5 seconds and try again.

1. Confirm your Wi-Fi password is entered correctly.
2. Keep the camera near your router during setup.
3. Restart your router and reopen the Cove Connect App.
4. Start the reparing process with the QR code in the app.

1. Make sure the solar panel is placed where it receives at least 4–6 hours of direct sunlight daily.
2. Wipe away any dust, dirt, or debris from the surface of the solar panel.
3. Check that the cable connection between the solar panel and the camera is securely plugged in.
4. Test charging via USB-C, if the camera charges with USB-C but not through solar please contact us at 855-268-3669 or chat with us.

1. In the app, go to Settings → Lighting Settings and ensure the spotlight is enabled..
2. Make sure the camera is powered and not in privacy mode.
3. Restart the camera and try again.

1. In the app, go to Settings → Motion Detection and make sure it’s enabled.
2. Increase the motion sensitivity level and test again.
3. Adjust the camera angle toward areas with regular motion.
4. Restart the camera after updating settings.

1. Refresh the live view in the app.
2. Check that the camera has been fully charged.
3. Clean the camera lens to remove dust or smudges.
4. Turn the Camera off and back on. Check that the Status LED Indicator is showing on the camera. If there's no LED, and the setting hasn't been disabled, refer to the camera not powering on section. 
5. Check your Wi-Fi connection by testing another device.

1. Make sure notifications are enabled in the Cove Connect App.
2. Check your phone’s system settings to allow notifications from the app.
3. Disable Do Not Disturb or battery saver modes.
4. Log out and back into the app.

1. Check that microphone and speaker permissions are enabled in the app.
2. Ensure the app’s volume is turned up

The speaker’s default volume is loud but can be adjusted in Settings.

3. Test speaking from a quiet environment.
4. Restart both the app and camera.
5. Turn off the microphone after speaking to prevent playback feedback.

Video clips are currently saved locally on the MicroSD card if you have inserted one. To view clips now, you need to remove the MicroSD card and insert it into a computer.

Cloud storage and in-app playback will be available in a future update.