It is important to IMMEDIATELY address any sensor trouble conditions when they occur. A low battery, loss of supervision, or abnormal sensor behavior can cause false alarms.

Troubleshooting False Alarms

1. Make sure the detector is a Cove sensor and not a pre-existing smoke detector.
2. Make sure the sensor was not installed in any of the following places:
   1. Directly above a sink
   2. Directly above a stove or oven, or within 5 feet of any cooking appliance
   3. Next to a door or window that would be affected by drafts, like an extractor fan or air vent
   4. Where airflow would be obstructed by curtains or furniture
   5. Where dirt or dust could collect and block the sensor
   6. Where it could be knocked, damaged, or accidentally removed
   7. Near a bathroom, sauna, or other location where steam can cause false alarms
   8. Replace batteries (3x AAA)

If you continue to experience false alarms, please reach out to our support team.