Cameras Failing to Connect to the Eero Router (or Other Mesh Routers)

Published April 7th, 2025 by Brayden Tanner

If your cameras are not connecting to your Eero router or another mesh router, follow these steps: Open the Eero app (or your router's app) and navigate to Settings. Select Troubleshooting. Click My Device Won’t Connect. Select My device is 2.4GHz Only. Click Temporarily Pause 5GHz (this disables the 5GHz network for about 10 minutes). Restart the p

How It Works - Motion Sensor

Published July 2nd, 2025 by Brayden Tanner

This sensor detects the movement of heat in its field of vision. The system has two arm modes, Arm Away and Arm Stay. In away mode, the motion sensor detects movement and will trigger an alarm. In stay mode, the motion detector is not active and will not trigger an alarm. To preserve battery life, the sensor will go inactive for three minutes after

How It Works - Door Window

Published July 2nd, 2025 by Brayden Tanner

There are two parts to these sensors. The bigger piece is the sensor that communicates with the panel, and the small piece is a magnet. The sensor detects the magnet; if the magnet is too far away from the sensor, it will not read Open and Closed properly on the panel. These sensors are typically used to cover perimeter entrance points and will chim