We understand that you might already have home security equipment from a previous provider. While our panel may be compatible with some existing devices, compatibility depends on a few technical factors, and we can not guarantee third-party sensors will work with your Cove system. We will gladly try to connect your existing equipment, though, and assist to the best of our abilities.

A Few Important Notes:

• No Warranty on Third-Party Devices: While we will do our best to help with the compatible sensors, equipment not purchased directly from Cove is not covered under our warranty. If a third-party sensor stops working, a replacement will need to be purchased from Cove.
• This Applies to Legacy Systems: These compatibility guidelines apply to our Cove Simple panel, which is no longer available. If you’re interested in our newest, upgraded equipment, click here to learn more.

Compatibility Checklist

For existing sensors to work with Cove, they must meet all of the following:

• Be wireless
• Operate on the 345 MHz frequency
• Be unencrypted
• Door/window sensors must not be recessed

Incompatible Equipment

Based on the criteria above, equipment from the following companies is typically not compatible due to missing one or more of the listed criteria:

• Comcast/Xfinity
• Spectrum
• Cox
• Ring
• SimpliSafe
• Guardian
• Brinks
• Frontpoint
• Vivint (depends on the age of the equipment)
• ADT (depends on age and model)