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How Does the 60-Day Money-Back Guarantee Work?

Written by Naomi Ramirez

Updated at August 27th, 2025

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Here’s how it works:

We know that setting up a security system can feel overwhelming, especially if it is your first time. That is why we make it easy. Our system is designed to be simple to install and effortless to use, no matter your experience level.

And to give you complete peace of mind, every Cove system comes with a 60-day risk-free trial.

We are confident you will love the comfort and security our system brings to your home. But if you are not completely satisfied, no problem, send it back within 60 days for a full refund, including the cost of your equipment and service.

Here’s how it works:

  • Notify us within 60 days of your purchase.
  • Return the equipment in good condition with all original components.
  • That’s it! you get a full refund.

Need more details? See our Refund Policy for more information. 

At Cove, we always take care of our customers. If you ever have an unusual situation, just reach out, and we will do our best to work it out. 

guarantee process refund policy 60-day money-back 60-day money-back

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Home Security
  • Home Security
  • Alarm Panel and Hub
  • Door Sensor
  • Window Sensor
  • Motion Detector
  • Glass Break Detector
  • Key Fob
  • Panic Button
  • Secondary Siren
Environmental Detectors
  • Environmental Detectors
  • Smoke Detector
  • Carbon Monoxide
  • Water Leak Detector
Cameras
  • Cameras
  • Eufy Indoor Camera
  • Eufy Outdoor Camera
  • Eufy Doorbell Camera
Services
  • Services
  • Cove Connect App
  • Professional Monitoring
  • RapidSOS
  • Professional Installation
Company
  • About Us
  • Reviews
  • Press Center
Help
  • Help Center
  • Contact Us
  • Resources
  • Articles
  • 855.268.3669
Exclusive Pricing
  • Military
  • Medical Personnel
  • Teachers
  • Government Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

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