Sensors will not properly trigger on Installation Wizard
Written by Naomi Ramirez
Updated at September 4th, 2025
Table of Contents
Once you've created your master passcode, your Alarm Panel will guide you through installing each sensor. Follow the on-screen instructions to get started.
If your sensor isn’t responding, try these quick steps:
- Check for a battery tab – Make sure you’ve removed any plastic pull tab from the sensor’s battery.
- Bring the sensor close to the Hub – This helps ensure a strong connection.
- Trigger the sensor again – Follow the prompt on the panel to try again.
Still not working?
We are here to help! Please contact our Support Team for further assistance.
If you are unable to contact us, you can skip that Sensor Category and proceed with triggering and installing your other sensors, and then call us at your earliest convenience to resolve any issues.