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The Alarm Panel is not Connected to Wi-Fi during Installation Wizard

Written by Naomi Ramirez

Updated at August 20th, 2025

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Table of Contents

Trouble Connecting Your Alarm Panel to Wi-Fi During Setup? Still Not Connecting?

Trouble Connecting Your Alarm Panel to Wi-Fi During Setup?

We got you covered— let’s get you connected in just a few easy steps!

If during the setup Wizard, your Alarm Panel is failing to connect and you see the following screens,

Please follow these steps:

  1. Bring your Alarm Panel into the Same Room as your Hub and Router
  2. Make sure you have selected the correct Wi-Fi network
    1. On the Wi-Fi screen, tap the white box in the top-right corner of your Alarm Panel screen.
    2. You’ll see a list of available networks — select yours, then tap “Continue.”
  3. Confirm you have the correct Wi-Fi Password
    1. Tap the white password box (center-left) to open the keyboard.
    2. Enter your password carefully (remember: it’s case-sensitive and may include special characters).
    3. Tap the green checkmark, then “Continue.”
  4. Ensure Your Wi-Fi Password Has 8+ Characters
    1. Cove Panels require a Wi-Fi password with at least 8 characters.
    2. If your password is too short, you’ll need to update it through your internet provider before reconnecting.

Still Not Connecting?

If your panel is still failing to connect please tap on “Skip for Now” and complete the rest of the Setup Wizard.

After completing the Setup Wizard you can follow the steps in the Support Article to connect your Alarm Panel to WiFi.

If you have any additional questions, please reach out to our Support Team for further assistance. 

setup disconnected

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Home Security
  • Home Security
  • Alarm Panel and Hub
  • Door Sensor
  • Window Sensor
  • Motion Detector
  • Glass Break Detector
  • Key Fob
  • Panic Button
  • Secondary Siren
Environmental Detectors
  • Environmental Detectors
  • Smoke Detector
  • Carbon Monoxide
  • Water Leak Detector
Cameras
  • Cameras
  • Eufy Indoor Camera
  • Eufy Outdoor Camera
  • Eufy Doorbell Camera
Services
  • Services
  • Cove Connect App
  • Professional Monitoring
  • RapidSOS
  • Professional Installation
Company
  • About Us
  • Reviews
  • Press Center
Help
  • Help Center
  • Contact Us
  • Resources
  • Articles
  • 855.268.3669
Exclusive Pricing
  • Military
  • Medical Personnel
  • Teachers
  • Government Employees
Get Cove Deals
LegalPrivacyState Licenses

© 2024 Cove Smart, LLC All rights reserved. 14015 Minuteman Drive, Draper, UT 84020

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