Removing a Sensor Through an Android Phone

If you are using Android, please follow these instructions: 

1. Log into your app. Click on the 3 bars at the top left, then navigate to the security menu. 
2. Click on the 3 dots next to the sensor you wish to delete. 
3. Click on the option “Remove...”. 
4. A pop-up will appear wanting your confirmation that you are removing that sensor and it will no longer be registered to the system. If you wish to proceed, Tap “OK.”

Removing a Sensor Through an iPhone

If you are using iOS, please follow these instructions:

1. Log into your app, then navigate to the security menu. 
2. Click on the arrow next to the sensor you wish to delete. 
3. Click on the button “Remove Zone”. 
4. A pop-up will appear wanting your confirmation that you are removing that sensor and it will no longer be registered to the system. If you wish to proceed, Tap “OK.”

If any of your sensors are causing you trouble, please reach out to our support team for further assistance.