Powering Your Touch Screen Panel

If your Cove Security Panel will not power on, please follow the steps listed below. Unplug the panel from the wall outlet You will need to unplug the backup battery inside of the panel Slide off the stand by pulling it downwards Unscrew the battery door on the back of the panel Slide the battery cover down to remove Pull the battery (right side) up and back to reveal the battery connector Gently pull this connector from the panel and set it aside. (Leave the battery cover off) Wait for 1-2 minutes (this step is very important) with the battery unplugged Plug the panel back into the electrical outlet. Wait for 1-2 minutes (this step is very important) after you plug it back into the outlet. Reinstall the backup battery. Wait 2-3 minutes. Wait for the panel to come back to the home screen (this may take a few moments) Re-attach the cover and stand.…

The panel backup battery provides power, up to 24 hours, in the event of a power outage. The battery automatically recharges once power is restored to the panel. If you receive a panel low battery message, you should wait 24 hours to see if it will recharge. If the panel low battery message continues, promptly replace the panel battery to ensure proper system functionality. You will need to call Support at 855.268.3669. You can also view our article on How to Order Replacement Batteries. Replacing Backup Battery Disarm your Cove system Unplug your panel from the outlet Remove the back of the panel Remove the panel from the mount Remove the screw below the tamper button on the back of the panel Push down on the backplate to unlock from its position Gently remove the battery and disconnect the wire from the panel Gently plug in the new battery Put your panel back together and place it back on its mount Plug your panel into the outlet Your system will power on and may perform a 6 step communication test and afterward will be ready for use.…

Resetting the Cove Panel To complete a reset of your panel , please follow the instructions below. The system must be DISARMED in order to complete a reset. Step by Step Instructions Disarm the system. Press and hold both the Home button and Phone button for five seconds until the screen changes and says, "To reset the system please enter your master passcode." Enter your master passcode within 10 seconds of the screen prompting you to do so. The screen should turn dark. If your panel is still plugged in, the screen will temporarily turn blue and then take you back to the home screen.…

Panel Low Battery usually indicates that your panel battery needs to be recharged promptly. Troubleshooting Panel Low Battery Issues If your home's power has gone out, allow 24 hours for the battery to recharge. If a low battery persists, continue troubleshooting. Verify that the transformer (Plug) is still properly secured in the outlet Verify that the outlet has power Verify that the outlet is not a GFCI (Reset button outlet) or switch-controlled outlet. Inspect the power wire for any damage or extreme bends. Verify a proper connection on the screw terminals for the transformer.…

The Touch Screen Panel is an all-in-one alarm system. This means the siren, backup battery, processor, and communicating devices are all contained in the panel. For this reason, care is needed when powering your panel. Transformer Make sure that when plugging in your panel, that you secure the transformer (plug) properly into the outlet with the provided screw. This will help prevent accidental dislodging of the plug. Avoid DO NOT USE GFCI OUTLETS; these are outlets with a reset button. Also, be sure that the outlet is not controlled by a light switch.…