Eufy Indoor Camera

Eufy App features that are currently unavailable in the Cove Connect App Eufy Features Missing or Different on Cove Connect App Cameras Affected Description of What the Feature Does Arming features for Camera All Cameras Allows you to have your camera behave a certain way depending on the arming status. You can have the camera turn on or off or do a number of other features as seen in the image. Eufy Camera Arming Mode Setting Customization (Home / Away) All Cameras Cameras can be individually customized for each Arming Setting Arming Mode Camera Scheduling All Cameras Allows user to adjust the window of time to customize the "arming mode" to be active/inactive in an armed state. "Group Control" All Cameras Allows user to group equipment together so they can arm select groups one way while leaving other cameras in another group unarmed. Indoor Camera Playback/CVR Indoor Camera Allows user to go back and review the continuously recorded footage for as far back as the feature was turned on or until the earliest recording available. Continuous Recording Feature Indoor Camera Allows user to toggle on the cameras ability to record continously. Privacy Mode Scheduling - (Disarmed / Home) Indoor Camera When in a disarmed state, sets the camera to a privacy mode on so it is not capturing recordings Siren Control (Arming Mode Feature) Indoor, Outdoors Eufy Arming Controls have an option for their cameras to trigger a siren alarm when they are activated in "Away" mode Pairing - Installation Instructions All Cameras During the pairing process it gives installation instructions for each camera model Solar Charging efficiency page/ battery percentage trend Outdoors This Dashboard helps inform the customer how efficiently the solar panel is working at the location where they have installed their Outdoor Camera.…

A Few Things to Know: The camera requires a 2.4GHz Wi-Fi network, so if you have a dual-band router (with both 2.4GHz and 5GHz options) please make sure your phone is connected to the 2.4GHz Wi-Fi network before you begin. If you are unsure what network your router is broadcasting, we suggest contacting your Internet Service Provider. They can let you know how to get your router set to 2.4GHz. The cameras communicate using the Cove Connect app, for users on the Plus monitoring service plan. If you do not see an option to add cameras, please call our support team for assistance at 855.268.3669. If you have previously paired the Eufy cameras to the Eufy Security app, save any clips for those cameras you intend to keep and then remove the cameras from the Eufy app. Reset your cameras and chimes before pairing on the Cove Connect App The indoor camera does not come with a MicroSD card so if you wish to save recordings, insert a MicroSD card into the slot opening of the camera. If you are interested in purchasing a MicroSD card for the camera, please see these recommendations that we’ve tested: Sandisk 32GB Sandisk 16GB Samsung 64GB Lastly, a few of the camera features available with the Eufy Security app (like scheduling and turning on/off the siren on the camera) are not yet available through the Cove Connect app. We plan to incorporate additional features as part of our future app updates. For now, if you would like to keep those specific functions, we recommend keeping your cameras on the Eufy app. The Pairing Process Optional: If you want recordings on camera to save, insert a microSD card into the camera. Verify the camera is powered down. Lift up on the lens of the camera until you see the slot opening for the SD card. Align the MicroSD card to fit in the slot of the camera. Press in until you hear the SD card click into place. Please download the Cove Connect App from the App Store or Play Store Plug in the camera and wait for the camera to complete booting.…

This article explains what you can do and adjust from the live feed page of the Cove Connect App. Live Feed Page The live feed page is where you'll access your camera feed. From here, you also have the option to listen in or broadcast your voice to the camera. You can have a 2-way voice call, take pictures, and manually record clips to save to your local device's storage. Below is a description of what each button on the live feed display does: Camera Name: Displays the Current Name of the Camera. Play/Stop: Stops or resumes the live feed of the camera. Mute Audio: Mutes or resumes the audio coming from the camera. Image Quality: Update the image quality from Low to High or set to Auto based on the network connection strength. Flip Image (Indoor Cameras Only): Allows the user to flip the image of the camera. Bitrate: Indicates how much data is being uploaded. The higher the image quality, the higher the bitrate. Pan/Tilt Camera (Indoor Cameras Only): Allows the user to pan or tilt the feed of the camera. Microphone: Allows you to speak through your phone and your voice will broadcast onto the camera to initiate a 2-way conversation with anyone in front of the camera. Screenshot: Takes a picture of the current live feed and saves it to your local device's storage. Manual Record: Pressing the camcorder button will initiate a manual recording and save it to your device's local storage. To end the recording, press the camcorder button again. Exit Feed: Exits out of the live feed of the camera. How to Access Settings To access your camera’s settings, navigate to the cameras page. Click on the gear icon in the top right-hand corner of the camera you wish to adjust settings for. You will need to pair your camera with your app before you can access the camera settings. If you have already paired your camera and cannot access the settings, unplug it and plug it back in. Wait 3-4 minutes, then try to access the settings again.…

A Few Things to Know: The camera requires a 2.4GHz Wi-Fi network. If you have a dual-band router, please make sure your phone is connected to the 2.4GHz Wi-Fi network before you begin. The cameras communicate using the Cove Connect app, for users on the Plus monitoring service plan. If you do not see an option to add cameras, please call our support team for assistance at 855.268.3669. If you have previously paired the Eufy cameras to the Eufy Security app, save any clips for those cameras you intend to keep and then remove the cameras from the Eufy app. Reset your cameras and chimes before pairing on the Cove Connect App. The indoor camera does not come with a MicroSD card. If you wish to save recordings, insert a MicroSD card into the slot opening of the camera. Recommended MicroSD cards are Sandisk 32GB, Sandisk 16GB, and Samsung 64GB. A few of the camera features available with the Eufy Security app (like scheduling and turning on/off the siren on the camera) are not yet available through the Cove Connect app. We plan to incorporate additional features as part of our future app updates. The Pairing Process Optional: If you want recordings on camera to save, insert a microSD card into the camera: Verify the camera is powered down. Lift up on the camera's lens until you see the slot opening for the SD card. Align the MicroSD card to fit in the slot of the camera. Press in until you hear the SD card click into place. Download the Cove Connect App from the Apple App Store or Google Play Store. Plug in the camera and wait for the camera to complete booting. The camera will rotate around automatically and then return to its original position. Open the Cove Connect app and tap on the “Cameras” tab. If you are on Android, it is located in the menu you can access it by clicking on the 3 bars on the top left of the Cove Connect Home Screen. Now, tap the (+) icon in the top right corner to add a new camera.…

How to Reset the Eufy Indoor Camera To reset your Eufy Indoor Camera please press and hold the "Sync" button located at the bottom of the camera for roughly 10 seconds or until you hear the double beep. Wait for the camera to complete its reboot sequence and then attempt to pair again. This may take up to 1 minute. How to Reset the Eufy Outdoor Camera To reset your Eufy Outdoor Camera please press and hold the "Sync" button located on the bottom of the camera for roughly 10 seconds or until you see a rapid blue flashing sequence on the LED indicator light. Wait 30 seconds for the camera to complete its reboot sequence. How to Reset the Eufy Doorbell Chime Make sure your Chime is Plugged In and the Status Light is lit up. If you plug in the Doorbell Chime prior to resetting it, please allow 2-3 minutes for the chime to complete its boot sequence before attempting a reset. To reset your Eufy Doorbell Chime please insert a small pin into the reset hole located on the side of the chime. Insert, Press and Hold the pin until the Chime indicates that it is resetting. Allow a few minutes for the Chime to Complete its reset and reboot. The chime is now ready for setup. How to Reset the Eufy Doorbell Camera To reset your Eufy Doorbell please press and hold the "Sync" button located on the back of the camera until you see the camera’s LED rapid flash blue (roughly 15 seconds).…

A Few Things to Know: Make sure to complete the entire pairing process before placing your camera. If you wish to save recordings, a microSD card must be inserted. This camera must be plugged into a standard AC power outlet to operate. If you wish to place your camera high on a wall, you might consider installing an outdoor camera rather than an indoor camera, The outdoor camera does not require an outlet and comes with a mounting bracket. Selecting a Location The camera can be placed on a table or shelf, or it can be mounted on a wall or ceiling Keep the camera at least 0.7 ft / 20 cm away from walls or anything that may obstruct the view. This will help to prevent infrared reflection, which can harm the night vision performance. Mounting the Indoor Camera on a Ceiling Place the positioning card against the ceiling and then mark the screw holes using a #2 pencil. Drill holes with a 5/16” (8 mm) drill bit. Insert the anchors into the holes, align the holes on the mounting plate with those in the ceiling, and use a Phillips-head screwdriver to fasten the screws through the mounting plate to the ceiling. Align the grooves with the mounting plate and rotate the camera clockwise until it clicks into place. For any questions on mounting or installation not listed in this article, please refer to the quick start guide located in the packaging of your equipment or contact our support team for further assistance.…

Indoor Camera Reports 'Failed to Connect' While Pairing While pairing the indoor camera, if the camera reports “failed to connect,” please check the following: Verify the Wi-Fi name and password you’ve entered is correct. Verify that you can access that network from your phone and can access the internet from that network. Verify the network you have connected to is a 2.4GHz Network (the camera is incompatible to connect to a 5GHz network Wi-Fi). If you are unsure if you are connected to a 2.4GHz or 5GHz network, you can identify that with a computer and a quick internet search, or reach out to your Router’s Customer Support for assistance. Take note of any specific special characters in your password. Some of the more common special characters such as “!,#,$” are accepted but lesser-used characters such as “*,^,}” may not work. We also recommend having a password longer than 8 alpha-numeric characters for your Wi-Fi password. Check that you are within a reasonable range of the router while attempting to pair. We recommend for setup to have the camera in the same room as the router, and then relocating the camera once the pairing has been completed. Verify you are not on a VPN or an unsecured public network that is not password protected. Verify you have removed the camera from the Eufy Security app and that the camera has been reset before pairing. If the camera fails after resetting and the network configuration is set up properly, please reach out to our support team for further assistance. Camera Won’t Scan the Generated QR Code on Your Phone If you have attempted to pair the indoor camera, and the camera will not scan the QR code on your phone, please check the following: Verify your screen is properly cleaned. Bring the brightness up on your phone to the maximum brightness. Clean the lens of the camera with a microfiber cloth. Verify the camera is receiving power (the LED on the camera is on).…

Cove offers several different cameras that come with cloud storage. In addition to cloud storage, some Cove cameras have extendable storage, meaning you can insert SD cards to extend the camera's ability to store footage. These cameras have extendable storage through SD cards: Cove Indoor Camera Cove Outdoor Camera Eufy Indoor Camera Eufy Doorbell Camera (via the Chime) If you have one of these cameras and are looking for SD cards to extend their storage, here are a few links to recommended SD cards. Walmart Best Buy Amazon…

This article is intended for the Eufy Indoor camera to be used on the Eufy Security App. We have the ability for the Eufy Cameras to operate on the Cove connect app. For information on using the Eufy Indoor Camera on the Cove Connect app, please refer to this article. Introducing the new Eufy Indoor Mini 2K camera. The Eufy Indoor Mini 2K camera includes a variety of features, including: 2K resolution—for clear live streaming and video recording around your home. Automated pan and tilt functions—to monitor different areas of your home with one camera. AI human detection—to notify you only when humans are detected around your camera. Home privacy mode—to turn off the camera or adjust the angle for greater privacy when you return to your home. Pan and Tilt Power The camera has a built-in pan and tilt function to view almost 360 degrees. You can adjust the speed at which the camera rotates and set a default viewing location as well as a “private” location for the camera to point at while it is in privacy mode. Activity Zones If you have high traffic going into your home, you can prevent your camera from triggering a notification every time someone walks through a door by selecting which areas the camera should pay attention to, and which ones it should ignore. 24/7 Continuous Recording With a MicroSD card inserted into the camera, you have the ability to record continuously and access previously recorded footage. The oldest footage automatically erases once the SD card is full. *SD card not included with the camera. INFORMATION AND SUPPORT ARTICLES Product Description: Eufy Indoor Cam Mini 2k Product Sales Page (available at Best Buy) Eufy Indoor Camera FAQ (Common Questions and Answers): https://support.eufy.com/s/article/eufy-Indoor-Cam-2K-Pan-Tilt-FAQ (Please note that the physical shape of the camera in this article refers to a different model but operationally functions the same.…