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Eufy App features that are currently unavailable in the Cove Connect App
Eufy App features that are currently unavailable in the Cove Connect App Eufy Features Missing or Different on Cove Connect App Cameras Affected Description of What the Feature Does Arming features for Camera All Cameras Allows you to have your camera behave a certain way depending on the arming status. You can have the camera turn on or off or do a number of other features as seen in the image. Eufy Camera Arming Mode Setting Customization (Home / Away) All Cameras Cameras can be individually customized for each Arming Setting Arming Mode Camera Scheduling All Cameras Allows user to adjust the window of time to customize the "arming mode" to be active/inactive in an armed state. "Group Control" All Cameras Allows user to group equipment together so they can arm select groups one way while leaving other cameras in another group unarmed. Indoor Camera Playback/CVR Indoor Camera Allows user to go back and review the continuously recorded footage for as far back as the feature was turned on or until the earliest recording available. Continuous Recording Feature Indoor Camera Allows user to toggle on the cameras ability to record continously. Privacy Mode Scheduling - (Disarmed / Home) Indoor Camera When in a disarmed state, sets the camera to a privacy mode on so it is not capturing recordings Siren Control (Arming Mode Feature) Indoor, Outdoors Eufy Arming Controls have an option for their cameras to trigger a siren alarm when they are activated in "Away" mode Pairing - Installation Instructions All Cameras During the pairing process it gives installation instructions for each camera model Solar Charging efficiency page/ battery percentage trend Outdoors This Dashboard helps inform the customer how efficiently the solar panel is working at the location where they have installed their Outdoor Camera.…Read More -
Camera Storage Devices
Cove offers several different cameras that come with cloud storage. In addition to cloud storage, some Cove cameras have extendable storage, meaning you can insert SD cards to extend the camera's ability to store footage. These cameras have extendable storage through SD cards: Cove Indoor Camera Cove Outdoor Camera Eufy Indoor Camera Eufy Doorbell Camera (via the Chime) If you have one of these cameras and are looking for SD cards to extend their storage, here are a few links to recommended SD cards. Walmart Best Buy Amazon…Read More -
Eufy Doorbell Camera
INFORMATION AND SUPPORT ARTICLES Product Description Product Page Device Components Doorbell Camera FAQ (Common Questions) Common Question and Answer FAQ for Eufy Doorbell Camera How to Download/Setup App and Camera How to Set up the Video Doorbell and Chime Video Doorbell and Chime Setup Troubleshooting Failed to Scan the QR code Failed to Add Doorbell Camera No Beep When pressing the Sync button on the Doorbell Failed to Add Doorbell to Chime Identifying if you have a 2.4GHz or 5GHz Wifi Network How to Install the Camera Quick Start Guide How to Position the Doorbell Properly Install the Mounting Base for the Doorbell How to set up the Chime Box How to Mount the Doorbell on Brick Wall How to Recharge the Battery on the Doorbell Internet Outage Troubleshooting Doorbell Discharges Quickly Troubleshooting Camera Power, Storage, Battery, and Network Issues Doorbell is Offline Improving Doorbell's Battery Life Doorbell Battery doesn't Fully Charge Doorbell isn't Powering On Doorbells in Cold Weather Doorbell is Warm to the Touch Chime Not Powering on SD Card Format Failure What if I lost my Quick Release Pin for the Doorbell? Motion Detection Doorbell Camera doesn't Detect Motion Doorbell didn't Catch Someone Coming to My Door Too Many False Triggers from the Doorbell Issues with Eufy Doorbell Camera on the App Troubleshooting Two-Way Talk Issues Timestamp in Footage Displays the Wrong Time Doorbell’s Chime is Offline Doorbell Camera Stopped Recording Downloaded Video is Shorter than Recorded Video Unable to Watch Live View of the Camera when Away from the Home Unable to Share Camera Access with Other Users Image Quality Issues Image Quality on the Doorbell is Poor Night Vision Image Quality is Poor Night Vision View is too Dark Night Vision Image Appears Bright Notification Issues Notification Delays Not receiving Push notifications No Thumbnail in Push Notification Alexa and Google Assistant Google Assistant Connection Issues Alexa Connection Issues User Manual User…Read More -
Eufy Doorbell Camera on the Eufy Security App
This article is intended for the Eufy Doorbell camera to be used on the Eufy Security App. We have the ability for the Eufy Cameras to operate on the Cove connect app. For information on using the Eufy Doorbell Camera on the Cove Connect app, please refer to this article. Say hello with the Eufy doorbell camera. If we had to describe this doorbell in one word, it would be versatile. It’s battery-powered, weatherproof, and comes with a Wi-Fi chime to store recorded video securely in one place. Catch deliveries early. There’s nothing worse than thinking you’ve got a package waiting for you on your doorstep, only to come home to an empty porch. Our doorbell camera notifies you and records as the delivery person drops off your packages, so if one goes missing, you’ll know whether it was delivered in the first place. Talk directly to visitors. When you’re busy making dinner or watching the big game, you can answer the door without even getting up by chatting with visitors through your doorbell’s 2-way talk feature. So instead of shouting, “Come in,” you can tell your visitors nicely. No wiring required. It’s perfect for houses, apartments, mobile homes, or anywhere else you might call home. This doorbell lasts up to 4 months on a single charge and does not require any existing doorbell wiring, making setup a breeze. HD Night Vision This doorbell has perfect vision day or night. So when you receive a doorbell notification at midnight, you won’t mistake your teenage son for an intruder. AI Human Detection The Eufy doorbell camera knows the difference between people, animals, and cars, so you won’t need to worry about false notifications. And it sends a picture when someone’s at the door, so you’ll know who’s there. Activity Zones If you live on a busy street, prevent your camera from triggering a notification every time a car drives past by selecting which areas the camera should pay attention to, and which ones it should ignore. Monitor inside, outside, and in between.…Read More