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Eufy Doorbell Camera on the Eufy Security App

  • updated 2 mths ago

This article is intended for the Eufy Doorbell camera to be used on the Eufy Security App. We have the ability for the Eufy Cameras to operate on the Cove connect app. For information on using the Eufy Doorbell Camera on the Cove Connect app, please refer to this article

 

Say hello with the Eufy doorbell camera.

If we had to describe this doorbell in one word, it would be versatile. It’s battery-powered, weatherproof, and comes with a Wi-Fi chime to store recorded video securely in one place.

Catch deliveries early.

There’s nothing worse than thinking you’ve got a package waiting for you on your doorstep, only to come home to an empty porch. Our doorbell camera notifies you and records as the delivery person drops off your packages, so if one goes missing, you’ll know whether it was delivered in the first place.

Talk directly to visitors.

When you’re busy making dinner or watching the big game, you can answer the door without even getting up by chatting with visitors through your doorbell’s 2-way talk feature. So instead of shouting, “Come in,” you can tell your visitors nicely.

No wiring required.

It’s perfect for houses, apartments, mobile homes, or anywhere else you might call home. This doorbell lasts up to 4 months on a single charge and does not require any existing doorbell wiring, making setup a breeze.

  • HD Night Vision

    • This doorbell has perfect vision day or night. So when you receive a doorbell notification at midnight, you won’t mistake your teenage son for an intruder.

  • AI Human Detection

    • The Eufy doorbell camera knows the difference between people, animals, and cars, so you won’t need to worry about false notifications. And it sends a picture when someone’s at the door, so you’ll know who’s there.

  • Activity Zones

    • If you live on a busy street, prevent your camera from triggering a notification every time a car drives past by selecting which areas the camera should pay attention to, and which ones it should ignore.

Monitor inside, outside, and in between.

Pair your Eufy doorbell camera with an outdoor camera and an indoor camera for more comprehensive security, and enjoy monitoring all of your cameras in one place through the Eufy app.

Save time and money with self-installation.

This camera only takes a few minutes to install. Just charge it, mount it, place your chime, and monitor it through the easy-to-use Eufy app. Use it with the rest of Cove’s equipment for comprehensive home security.

Keep your data secure.

Home security shouldn’t stop with protecting your doors and windows. That’s why we are committed to protecting your data and privacy with technology that’s designed to keep prying eyes away from your home.

 

Product Description and Specifications

Specifications

Suitable for

1. Houses without existing doorbell wires.

2. Users who don't want to handle the wiring.

Video Doorbell

Max Resolution

1080p-Grade (1600x1200)

Adv. Image Features

WDR

Aspect Ratio

4:3

Power Options

Built-in Battery (120-day battery life)

Battery Capacity

5000mAh, non-replaceable

Connect to Home Wi-Fi

No, Only to eufy WiFi Doorbell Chime

Operating Temperature

-4°F - 122°F (-20°C - 50°C)

Video Storage Location

On WiFi Doorbell Chime, Requires SD card

Chime

WiFi Doorbell Chime

Waterproof

IP65

WiFi Doorbell Chime

Storage

Requires SD card, 16GB-128GB Class 10 SD card

Wi-Fi

2.4GHz WiFi

Power Requirement

100-240VAC

Warranty

12 Months

What’s in the Box

1. Video Doorbell 1080P (Battery-Powered)

2. Screw Hole Positioning-Card

3. Mounting Bracket

4. 15° Wedge

5. Screw Pack

6. Doorbell Detaching Pin

7. Wi-Fi Doorbell Chime

8. Power Pin for the Wi-Fi Doorbell Chime

9. Quick Start Guide

Product Page

Device Components

 

Doorbell Camera FAQ (Common Questions)

Commen Question and Answer FAQ for Eufy Doorbell Camera

 

How to Download/Setup App and Camera

How to Set up the Video Doorbell and Chime

Video Doorbell and Chime Setup Troubleshooting

Failed to Scan QR code

Failed to Add Doorbell Camera

No Beep When pressing the Sync button on the Doorbell

Failed to Add Doorbell to Chime

Identifying if you have a 2.4GHz or 5GHz Wifi Network

 

How to Install the Camera

Quick Start Guide

How to Position the Doorbell Properly

Install the Mounting Base for the Doorbell

How to set up the Chime Box

How to Mount the Doorbell on Brick Wall 

How to Recharge the Battery on the Doorbell

Internet Outage Troubleshooting

Doorbell Discharges Quickly

 

Troubleshooting

Camera Power, Storage, Battery, and Network Issues

Doorbell is Offline

Improving Doorbell's Battery Life

Doorbell Battery doesn't Fully Charge

Doorbell isn't Powering On

Doorbells in Cold Weather

Doorbell is Warm to the Touch

Chime Not Powering on

SD Card Format Failure

What if I lost my Quick Release Pin for the Doorbell? 

 

Motion Detection

Doorbell Camera doesn't Detect Motion

Doorbell didn't Catch Someone Coming to My Door

Too Many False Triggers from the Doorbell

 

Issues with Eufy Doorbell Camera on the App

Troubleshooting Two-Way Talk Issues

Timestamp in Footage Displays the Wrong Time

Doorbell’s Chime is Offline

Doorbell Camera Stopped Recording

Downloaded Video is Shorter than Recorded Video

Unable to Watch Live View of the Camera when Away from the Home

Unable to Share Camera Access to Other Users

 

Image Quality Issues

Image Quality on Doorbell is Poor

Night Vision Image Quality is Poor

Night Vision View is too Dark

Night Vision Image Appears Bright

 

Notification Issues

Notification Delays

Not receiving Push notifications

No Thumbnail in Push Notification

 

Alexa and Google Assistant

Google Assistant Connection Issues

Alexa Connection Issues

 

User Manual

User Manual

 

Videos (Supplemental Support)

How to Set up Home Automation

How to Share Access to the Cameras

How to Set a Schedule for the Cameras

Functions on the App

How to Turn On/Off Snooze on the Camera

How to Connect Cameras to Google Assistant

How to Connect Cameras to Amazon Alexa

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