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Eufy Doorbell Camera

  • updated 7 mths ago

INFORMATION AND SUPPORT ARTICLES

Product Description

Product Page

Device Components

 

Doorbell Camera FAQ (Common Questions)

Common Question and Answer FAQ for Eufy Doorbell Camera

 

How to Download/Setup App and Camera

How to Set up the Video Doorbell and Chime

Video Doorbell and Chime Setup Troubleshooting

Failed to Scan the QR code

Failed to Add Doorbell Camera

No Beep When pressing the Sync button on the Doorbell

Failed to Add Doorbell to Chime

Identifying if you have a 2.4GHz or 5GHz Wifi Network

 

How to Install the Camera

Quick Start Guide

How to Position the Doorbell Properly

Install the Mounting Base for the Doorbell

How to set up the Chime Box

How to Mount the Doorbell on Brick Wall 

How to Recharge the Battery on the Doorbell

Internet Outage Troubleshooting

Doorbell Discharges Quickly

 

Troubleshooting

Camera Power, Storage, Battery, and Network Issues

Doorbell is Offline

Improving Doorbell's Battery Life

Doorbell Battery doesn't Fully Charge

Doorbell isn't Powering On

Doorbells in Cold Weather

Doorbell is Warm to the Touch

Chime Not Powering on

SD Card Format Failure

What if I lost my Quick Release Pin for the Doorbell? 

 

Motion Detection

Doorbell Camera doesn't Detect Motion

Doorbell didn't Catch Someone Coming to My Door

Too Many False Triggers from the Doorbell

 

Issues with Eufy Doorbell Camera on the App

Troubleshooting Two-Way Talk Issues

Timestamp in Footage Displays the Wrong Time

Doorbell’s Chime is Offline

Doorbell Camera Stopped Recording

Downloaded Video is Shorter than Recorded Video

Unable to Watch Live View of the Camera when Away from the Home

Unable to Share Camera Access with Other Users

 

Image Quality Issues

Image Quality on the Doorbell is Poor

Night Vision Image Quality is Poor

Night Vision View is too Dark

Night Vision Image Appears Bright

 

Notification Issues

Notification Delays

Not receiving Push notifications

No Thumbnail in Push Notification

 

Alexa and Google Assistant

Google Assistant Connection Issues

Alexa Connection Issues

 

User Manual
User Manual

 

Videos

How to Set up Home Automation

How to Share Access to the Cameras

How to Set a Schedule for the Cameras

Functions on the App

How to Turn On/Off Snooze on the Camera

How to Connect Cameras to Google Assistant

How to Connect Cameras to Amazon Alexa

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