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How Can I Tell What Type of Smoke Detector I Have?
Cove has offered a few different models of Smoke detectors, some of which are no longer being sold. In the Smoke Detector section of the sensors provided by Cove, you will only find articles in reference to the current model being sold. In this article, you will find links to articles for smoke detectors that are no longer offered. Please take a look at the images below to find the smoke detector you currently have. Smoke Detector (SMKT8) How it works Tamper Loss of Supervision How to Change Batteries How to add a Smoke False Alarms Installing Smoke Detector not Triggering Smoke Heat Freeze Detector How it works General Troubleshooting Tamper Loss of Supervision How to Change Batteries How to add a Smoke False Alarms Installing Smoke Detector not Triggering Smoke/CO Combo Detector How it works General Troubleshooting Tamper Loss of Supervision How to Change Batteries How to add a Smoke False Alarms Installing Smoke Detector not Triggering…Read More -
Smoke Detector Not Triggering
(Note: This article is for the SMKT8 smoke detector if this is not your smoke detector or you are unsure what smoke detector you have click here.) If you feel your sensor is not triggering or communicating please Check the Following: Verify that the batteries in the sensor are new batteries Move the Sensor closer to the Hub Make sure the Smoke Detector is mounted properly If the sensor still won’t communicate or trigger, please reach out to our support team for further assistance.…Read More -
Smoke Detector Tampering
(Note: This article is for the SMKT8 smoke detector if this is not your smoke detector or you are unsure what smoke detector you have click here.) The Smoke Detector has a built-in tamper switch to deter unauthorized interference. When the Alarm Panel reports a tamper trouble condition, it usually means the mounting plate and the sensor are loose or not properly seated. This occurs most frequently after changing sensor batteries. Troubleshooting Sensor Tampering Make sure the sensor is securely connected to the mounting plate. (It is recommended to remove and re-attach the sensor to the plate to ensure proper connection as displayed in the image above). Make sure the alignment markers on the Mounting Plate and the Detector are perfectly aligned If your sensor continues to report tampering and you have ensured proper sensor alignment, please reach out to our support for further assistance.…Read More -
Smoke Detector False Alarms
It is important to IMMEDIATELY address any sensor trouble conditions when they occur. A low battery, loss of supervision, or abnormal sensor behavior can cause false alarms. Troubleshooting False Alarms Make sure the detector is a Cove sensor and not a pre-existing smoke detector. In order to Prevent False Alarms, make sure the Sensor IS NOT installed in any of the following places: Directly above a sink, cooker, stove, or oven Do not locate a Detector within 10 feet (3m) of any cooking appliance. However, to reduce the likelihood of incidental False Alarms due to cooking, the distance can be increased to a minimum of 20 feet (6m) where possible. Next to a door or window that would be affected by drafts, like an extractor fan or air vent Do not install the Smoke Detector in a non-climate-controlled environment Note: i.e. locations where the normal ambient temperature is below 40°F (4.4°C) or above 100°F (37.8°C) In or below a cupboard Where airflow would be obstructed by curtains or furniture Where dirt or dust could collect and block the sensor Where it could be knocked, damaged, or inadvertently removed Near a bathroom, sauna, or other location where steam can cause false alarms Replace batteries (2x CR123A) Continued False Alarms If you have been experiencing constant false alarms or continue to experience false alarms after checking or trying all of the above, please reach out to our support team for assistance.…Read More -
Changing Your Smoke Detector Batteries
If you have received a Smoke Detector “Low Battery” notification on your panel, you will need to replace the battery promptly to ensure the device continues to function properly. Information on how to order replacements can be found in our article, How to Order Replacement Batteries. How to Replace Smoke Detector Batteries Disarm your Cove alarm panel before you begin this process Open the Smoke Detector by turning the detector counterclockwise until the back cover releases. Pay close attention to the orientation of the (+) and (-) sides of the battery. Place three new AAA batteries in the detector Wait 20 seconds while the Smoke Detector resets Turn the Smoke Detector clockwise back into place on the mounting plate…Read More -
Smoke Detector Not Properly Triggering
Troubleshooting Steps If you feel your sensor is not triggering properly, we recommend testing the sensor. Your Smoke Detector will trigger in the event of a Fire/Smoke Detection or you can test it by tampering the Smoke Detector. To do this please twist the Smoke Detector counter-clockwise until it detaches from its mounting plate. Perform a Sensor Test If the sensor is still not responding through testing, please check the following: Verify that the batteries in the sensor are new batteries, and make sure they are properly attached to the sensor. Move the Smoke Detector closer to the Hub. If the Smoke Detector still won’t trigger after performing the above troubleshooting steps, please reach out to our support team for further assistance.…Read More -
Smoke Detector Tampering
The Smoke Detector has a built-in tamper switch to deter unauthorized interference. When the Alarm Panel reports a tamper trouble condition, it usually means the mounting plate and the sensor are loose or not properly seated. This occurs most frequently after changing sensor batteries. Troubleshooting Sensor Tampering Make sure the sensor is securely connected to the mounting plate. (It is recommended to remove and re-attach the sensor to the plate to ensure proper connection). Verify that the button on the inside of the sensor is pressed in (this button should always be pressed down. When it is released, a temper condition will be reported. If your sensor continues to report tampering and you have ensured proper sensor alignment, please reach out to our support for further assistance.…Read More -
Smoke Detector Loss of Supervision
If your Smoke Detector reports a loss of supervision, it means that the sensor is not signaling to the Hub. Please refer to this article for further information.…Read More -
Smoke Detector False Alarms
It is important to IMMEDIATELY address any sensor trouble conditions when they occur. A low battery, loss of supervision, or abnormal sensor behavior can cause false alarms. Troubleshooting False Alarms Make sure the detector is a Cove sensor and not a pre-existing smoke detector. Make sure the sensor was not installed in any of the following places: Directly above a sink Directly above a stove or oven, or within 5 feet of any cooking appliance Next to a door or window that would be affected by drafts, like an extractor fan or air vent Where airflow would be obstructed by curtains or furniture Where dirt or dust could collect and block the sensor Where it could be knocked, damaged, or accidentally removed Near a bathroom, sauna, or other location where steam can cause false alarms Replace batteries (3x AAA) If you continue to experience false alarms, please reach out to our support team.…Read More
