Smoke Detector False Alarms

It is important to IMMEDIATELY address any sensor trouble conditions when they occur. A low battery, loss of supervision, or abnormal sensor behavior can cause false alarms.

Troubleshooting False Alarms

• Make sure the detector is a Cove sensor and not a pre-existing smoke detector.

• Make sure the sensor was not installed in any of the following places:

  • Directly above a sink

  • Directly above a stove or oven, or within 5 feet of any cooking appliance

  • Next to a door or window that would be affected by drafts, like an extractor fan or air vent

  • Where airflow would be obstructed by curtains or furniture

  • Where dirt or dust could collect and block the sensor

  • Where it could be knocked, damaged, or accidentally removed

  • Near a bathroom, sauna, or other location where steam can cause false alarms

• Replace batteries (3x AAA)

If you continue to experience false alarms, please reach out to our support team.