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Pairing the Kami Doorbell Through the Cove Connect App
Instructions on installing and pairing your Kami Doorbell Camera A Few Things to Know: This camera runs off of a 2.4GHz Network, so if your router is dual-band, please make sure your phone is connected to the 2.4GHz network before starting. If you are unsure what network your router is broadcasting, we suggest contacting your Internet Service Provider and they can let you know which one it is on and how to switch it to the 2.4 GHz. This doorbell camera communicates using the Cove Connect app, so if you do not see the cameras section of your app, and are on the Plus plan, please call us at 855.268.3669, and we can help you get that added. Charging Your Camera Whether you decide to wire your Kami Doorbell Camera to your home's existing wiring, or you choose to power the camera with battery only, you'll need to make sure your camera is fully charged. Remove the protective cover from your camera by pressing down on the top portion of the camera and lifting the cover until you hear a snapping sound. Charge your battery using the included micro USB cable. Once your camera is fully charged, the indicator light will turn from red to green (this can take up to 6 hours). Push the battery into the battery compartment. Ensure that the battery is inserted in the correct direction. *To remove the battery, push the tab adjacent to the compartment down. The Pairing Process Download the Cove Connect app from the Google Play Store or App Store. Sign in to the app. Make sure your phone is connected to your home Wi-Fi network. Once you’re logged into the app, navigate to the cameras section. Then tap the “+” symbol to add a camera. If this is your first time pairing a camera, you may be prompted with a request to access your phone’s camera. If so, click "allow." Scan the QR code on the back of the doorbell camera. Insert the battery into the camera. Once the battery is inserted, the camera should say, “Waiting to connect.” Tap “I heard ‘waiting to connect.…Read More -
Kami Doorbell Motion Detection Best Practices.
The Kami Doorbell Camera is designed to capture video of motion-triggered events. It does not record everything 24/7, since this would require more storage than a cloud-based camera can handle. Instead, the camera begins recording once it registers motion, and records for a set period of time (typically 6-60 seconds) after the motion event occurs. Additional storage option: This camera does include 7 days of free cloud storage, which you can download to your device. What is the automatic recording duration? The default recording duration is set to 6 seconds, but it can be adjusted to up to 60 seconds. You can adjust this via your camera’s settings in the Cove app. Just pull up the live feed, click on the gear icon, click on “Recording Duration” and toggle the slider to the desired length. Please note: the longer the duration setting is, the longer the camera takes to render and notify you when it’s triggered. How to receive notifications on your phone/device? In order for you to receive notifications when your camera completes a recording, you will need to have the following notifications enabled: Videos and Photos—In order for your device to receive a notification through the Cove app, you’ll need to enable video and photo notifications for that camera.If you are currently viewing a live feed, you will not receive notifications. User Notifications—Please make sure to have push notifications enabled within the Cove App. Please see this article to set that up. Smart Detection Settings These are the settings that allow the camera to notify you when it detects motion. The parameters can be adjusted based on your preference and the environment. How does it work? The camera uses an infrared sensor (PIR), which is triggered by heat signatures rather than simple motion. Filters and Detection We recommend setting your camera filters based on your individual goals.…Read More -
How to Charge and Pair Your Kami Doorbell Camera
Instructions on installing and pairing your Kami Doorbell Camera A Few Things to Know: This camera runs off of a 2.4GHz Network, so if your router is dual-band, please make sure your phone is connected to the 2.4GHz network before starting. If you are unsure what network your router is broadcasting, we suggest contacting your Internet Service Provider and they can let you know which one it is on and how to switch it to the 2.4 GHz. This doorbell camera communicates using the Cove Security app, so if you do not see the camera icon at the bottom right of your app's home screen, please call us at 855.268.3669, and we can help you get that added. Charging Your Camera Whether you decide to wire your Kami Doorbell Camera to your home's existing wiring, or you choose to power the camera with battery only, you'll need to make sure your camera is fully charged. Remove the protective cover from your camera by pressing down on the top portion of the camera and lifting the cover until you hear a snapping sound. Charge your battery using the included micro USB cable. Once your camera is fully charged, the indicator light will turn from red to green (this can take up to 6 hours). Push the battery into the battery compartment. Ensure that the battery is inserted in the correct direction. *To remove the battery, push the tab adjacent to the compartment down. The Pairing Process Download the Cove Security app from the Google Play Store or App Store. Sign in to the app. Make sure your phone is connected to your home Wi-Fi network. Once you’re logged into the app, select the camera icon in the bottom right-hand corner of the screen. Then tap the “+” symbol to add a camera. Select “Kami Doorbell Camera.” If this is your first time pairing a camera, you may be prompted with a request to access your phone’s camera. If so, click "allow." Scan the QR code on the back of the doorbell camera. Insert the battery into the camera.…Read More -
How to Mount Your Kami Doorbell Camera (Digital Doorbell)
Instructions on mounting your Kami Doorbell Camera with a digital doorbell. Before You Get Started: Note: The Kami Doorbell Camera is not currently compatible with digital doorbell chimes. If you have a digital doorbell, you will need to detach the chime in order to install your doorbell camera. If you would prefer to return your doorbell camera, please reach out to our customer support team at 855.268.3669. Make sure you've completed the pairing process for your doorbell camera and that the camera connects to your Wi-Fi network from the location at which you intend to install your camera. You'll need to determine if your doorbell is mechanical or digital. To find out, press your current doorbell button. If it makes the classic “ding-dong” bell noise, you probably have a mechanical doorbell. If a melody or chime plays through a speaker, then your doorbell is digital. Materials What’s Included? What You’ll Need 1/4 Inch Drill Bit Drill Mounting Your Doorbell Camera Go to your home’s breaker box. Turn off the breaker that powers your doorbell. If you’re not sure which breaker powers your doorbell, you can turn off the master breaker. Unscrew and remove your existing doorbell. Disconnect the two wires from the doorbell and leave them exposed and separated, as they will connect to your new doorbell camera. To keep the wires from disappearing into your wall, you may consider bending them to hold them in place. Go to your chime box. Remove the cover. Unscrew the screws in the “trans” and “front” ports. Detach the chime wires. Replace the chime box cover. Attach the doorbell diode to the two terminal screws on the back of your doorbell camera by loosening each of the screws slightly and sliding each end of the diode under one of the screws (see image). Select a backplate for your camera based on your desired camera angle. If you’d like the camera to point straight ahead, use Backplate No. 1. If you’d like the camera to point in a specific direction, use Backplate No. 2.…Read More -
How to Mount Your Kami Doorbell Camera (Mechanical Doorbell)
Before You Get Started: Make sure you've completed the pairing process for your doorbell camera and that the camera connects to your Wi-Fi network from the location at which you intend to install your camera. You'll need to determine if your doorbell is mechanical or digital. To find out, press your current doorbell button. If it makes the classic “ding-dong” bell noise, you probably have a mechanical doorbell. If a melody or chime plays through a speaker, then your doorbell is digital. Materials What’s Included? What You’ll Need 1/4 Inch Drill Bit Drill Mounting Your Doorbell Camera Go to your home’s breaker box. Turn off the breaker that powers your doorbell. If you’re not sure which breaker powers your doorbell, you can turn off the master breaker. Unscrew and remove your existing doorbell. Disconnect the two wires from the doorbell and leave them exposed and separated, as they will connect to your new doorbell camera. To keep the wires from disappearing into your wall, you may consider bending or taping them to hold them in place temporarily. Go to your chime box. Remove the cover. Connect the chime connector’s forked wires to the “trans” and “front” ports. Screw the terminal screws back in place until secure. Set the chime connector inside the chime box and replace the chime box cover. Select a backplate for your camera based on your desired camera angle. If you’d like the camera to point straight ahead, use Backplate No. 1. If you’d like the camera to point in a specific direction, use Backplate No. 2. If you’d like the camera to angle up or down, use Backplate No. 3. Hold your desired backplate against the wall. With a pencil, mark the desired distance between the two holes in the backplate. Drill holes in the two spots you’ve marked. Screw your backplate into place using the included long screws and wall anchors (see image). Pull the wires from the doorbell through the backplate. Remove the cover on your doorbell camera.…Read More -
Kami Doorbell Camera Settings and Notifications
This article describes the settings and notifications for the Kami Doorbell Camera How to Access the Settings You'll need to pair your doorbell camera to your Cove app before you will be able to access the camera settings. If you cannot access the settings and your camera is paired, remove the battery from the camera and put it back in. Allow your camera a few minutes and try again. To access the camera’s settings, once on the main settings page, click on the gear icon in the top right corner of the screen. Options Available in Settings Camera Name - This is where you will name and re-name the camera. Camera Settings - Additional settings you can access to help utilize the camera Status light- The LED light on the camera indicates when the camera is on and online. Camera Microphone - A built-in microphone on the camera to detect audio happening around the camera. This has a toggle to turn off if you don’t want to hear what is outside. Night Vision IR light. - Six red lights (3 on each side of the lens) indicate when the camera is using night vision. It’s faint but noticeable if you focus on the lens of the camera. Call Mode- Here you can adjust how the communication happens through the camera. You can set it to "Intercom," which allows only one side to talk and one side to listen at a time, or "Hands-Free," which means you can talk and listen to each other simultaneously. Firmware Version- Displays the camera's current firmware version. If it is up to date, it will say to the right “Up to date”. If there is an update available and you want to update, tap on “Update available”. Smart Detection - This section allows you to adjust detection settings for the camera. Detection (PIR On/Off) - Here you can choose whether the camera's motion detection feature is on or off. If you toggle this on you can also enable Activity Zones and Human Detection. Activity Zones - This option allows you to choose to enable recording in 4 specific zones (see image below).…Read More