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Home Cam Pairing and Mounting

Written by Naomi Ramirez

Updated at October 30th, 2025

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Table of Contents

Before You Begin

This guide will help you pair your Pan/Tilt Indoor Camera to the Cove Connect App using Bluetooth enrollment and place it securely on a flat surface or wall mount.

Before You Begin

Make sure you have the following:

  • A Home Cam camera
  • The included USB-C power cable and adapter
  • Access to a 2.4 GHz or 5 GHz Wi-Fi network (dual-band supported)
  • Bluetooth is enabled on your mobile device
  • The Cove Connect App from the Apple App Store or Google Play Store.
  • (Optional) A Micro SD card for local video storage

Video Guide

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Pairing Steps

Step 1: Power on the Camera

  1. Connect the camera to power using the included USB-C cable and adapter.
  2. When first powered on, the camera’s ring light will illuminate. The light can be bright, so avoid looking directly at it during startup.
  3. Wait for the camera to announce, “Welcome to your new camera.”

If the camera does not announce the welcome message, press and hold the reset button on the back of the camera until it audibly says it’s resetting. Once reset, it will say “Welcome to your new camera.”

If the camera doesn't power on or announce "Welcome to your new Camera":

  • Confirm the USB-C cable and power adapter are securely connected and plugged into a working outlet.
  • The camera’s ring light should turn on when powered. If it doesn’t:
    • Hold the reset button for 10 seconds until you hear “Resetting Camera.”
    • Wait up to one minute for the camera to reboot and say “Welcome to your new camera.”
  • If there is still no light or sound, try a different outlet or USB adapter.
 
 

Step 2: Begin Pairing 

  1. Open the Cove Connect App.
  2. Tap Cameras → Add Camera.
  3. Use your phone’s camera to scan the QR code located on the back of the camera.
  1. Then tap Wireless Config.

If the app does not find the camera during Bluetooth enrollment: 

  • Make sure Bluetooth is turned on for your mobile device.
  • Stay within 5 feet of the camera during setup.
  • If prompted, allow the Cove Connect App access to Bluetooth and location services. If this was not selected, go to your phones app permissions and enable bluetooth
  • Force close and reopen the app, then restart the pairing process.
  • If that fails, select the option of “Manually Configure Camera” or “Enroll with QR” if prompted.
  • If the app still does not detect the camera, press and hold reset on the camera and try again.
 
 

Step 3: Insert (Optional) SD Card

You may see a prompt to insert a micro SD card.

  • An SD card is not required for setup.

The cloud storage feature is not yet live, using an SD card will allow the camera to record and save clips locally.

Tap Next to continue.

 
 

Step 4: Connect to Wi-Fi

  1. Enter your Wi-Fi credentials (SSID and password).
  2. Tap OK to confirm.
  3. The app will automatically transmit the Wi-Fi information to the camera via Bluetooth, so ensure Bluetooth is enabled on your mobile device.
  4. Wait for the camera to connect to the network. This process can take up to a minute. The app will indicate when it pairs successfully and you can name your camera. 

If the WiFi Network connection fails: 

  • Confirm that your Wi-Fi network is active and you are connected to the correct 2.4 GHz or 5 GHz band.
  • Ensure the Wi-Fi password is entered correctly (case sensitive).
  • Move the camera closer to your router during setup.
  • Keep Bluetooth enabled — the app uses Bluetooth to send Wi-Fi credentials to the camera.
  • If setup fails repeatedly, reset the camera and router, then retry pairing.
 
 

Step 5: Verify Camera View

  1. Once paired, you should see the live camera feed in the Cove Connect App.
  2. You can wave your hand in front of the camera to confirm motion detection and live feed functionality.
  3. Use the pan and tilt controls in the app to adjust the camera’s view as needed.

For the best audio, avoid placing the camera next to loud appliances.

Your  Home Cam is now successfully paired and ready to use!

 
 

If you are still encountering any trouble: 

  • Make sure your phone is connected to the same Wi-Fi network you are enrolling the camera to.
  • Try pairing with a different phone or tablet to rule out a device-specific issue.
  • Check out this article for troubleshooting steps or contact our support team through chat or a phone call for additional assistance.
 
 
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