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Portal

Removing a sensor’s adhesive backing from the wall
If you want to move a sensor to a location to a different room of your home, you’ll need to also remove the adhesive backing that came with your sensor.…
- 1 mth ago
- 145
- 1
- Customer Portal and Account Questions
Equipment Warranty Information
This article contains information about the 1-year and lifetime warranties available with Cove’s two monitoring plans. Limited Warranty Cove’s limited warranty is available with the Cove Basic…
- 8 mths ago
- 653
- Customer Portal and Account Questions
Portal - My Account
This article explains what you can update your account information in the "My Account" tab of the Online portal. My Account Account number: This shows your account number.…
- updated 9 mths ago
- 7,390
- 9
- Customer Portal and Account Questions
Portal - Billing Page
This article explains what you can do in the billing tab of the online portal. What you can do on this Page There are different settings you can adjust on this page.…
- updated 11 mths ago
- 5,137
- 4
- Customer Portal and Account Questions
Customer Portal - Home Page
Features available on the Home Page Track a Package Payment Information Referral Program Providing Feedback Help/Knowledge Base Phone Number Menu Bar Track a Package If you have recently placed an…
- updated 1 yr ago
- 5,892
- Customer Portal and Account Questions
Portal - House/Menu Icon
This article is built to explain the Home button/Icon, but not to be confused with the Home/Main Page. It’s the icon at the top right of the page. House/Menu Icon features Account Number- This is…
- updated 1 yr ago
- 2replies
- 914
- 2
- Last replyBrayden TannerCove Employee1 yr ago
- Customer Portal and Account Questions
Portal - Creating a New Account
This article explains the process of signing up for the online portal. How to sign up for the Onine Customer Portal Visit: http://portal.covesmart.com/sign-up On the prompts,…
- updated 1 yr ago
- 6,896
- 3
- Customer Portal and Account Questions
Portal - How to Reset your Password
This article explains the process of resetting your Portal's online password in case you forgot or need to reset it. How to Reset the Password to the Cove Online Portal. Go to portal.covesmart.…
- updated 1 yr ago
- 1,985
- Customer Portal and Account Questions
Portal - How to Make a Payment
This article explains the process of making a payment through the online portal. Please note this is only for making a past due payment. If you want to pay in advance,…
- updated 1 yr ago
- 5,405
- 6
- Customer Portal and Account Questions
Portal - Documents
This article is dedicated to the Documents Tab and what documents you are able to download. At this current moment, it is only offering to download the user manual but we are finalizing adding in…
- updated 1 yr ago
- 1,450
- 3
- Customer Portal and Account Questions
Portal - Equipment
This article explains what is included in the Equipment Tab on the online Portal. What’s included: Equipment Rewards Purchasing Equipment Equipment Rewards This section will let you know how much…
- updated 3 mths ago
- 3,279
- Customer Portal and Account Questions

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